EMPLOYMENT HISTORY
Human Resources Administrative Secretary
PChange Protective Services, Hyattsville, MD — May 2020 - Present Customer Service Rep
All Weather, Laurel, MD — Aug 2022 - May 2023
* *est Bend Ct APT F, Baltimore, US, 21244 • 240-***-**** • *************@*****.*** Jazzmyn Lucas
Remote/Customer Service
25 years old
Administrative assistant with experience in human resources and regulatory affairs, maintaining support and communications with over 400+ employees. Skilled in effective planning, organizational management, and data entry with comprehensive analysis capabilities.
Assist walk-ins with application inquiries, enhancing candidate experience. Streamline employment verification, reducing hiring delays. Maintain accurate records of loans and deductions, ensuring compliance. Coordinate interviews, attracting diverse talent.
Update company news, keeping employees informed.
Data Entry for new hired employees as well as creating employee file. Submission of DC and MD license, making sure employees have all required documents to submit and assisting them through out the whole process.
Assisted customers with scheduling, ensuring timely home improvement services. Coordinated daily job routing, optimizing installer efficiency. Managed communication with stores, ensuring seamless order processing. Scanned and uploaded completed jobs, maintaining accurate records. Enhanced customer satisfaction through proactive service and follow-up. EDUCATION
Diploma/GED
High Point High School, Beltsville, MD — Aug 2014 - Jun 2018 SKILLS
Data Entry
Experienced
Time Management
Experienced
Conflict Management
Skillful
Public Speaking
Beginner
Data Analytics
Beginner
Typing
Skillful
Team Leadership
Skillful
HR Administration
Experienced
Recruitment
Beginner
HOBBIES
Being a mother is one of the greatest joys of my life! Every day, I strive to be a role model for my daughters, showing them the value of hard work and dedication. I love learning new skills that can help provide a stable life for our family. Whether it’s exploring educational opportunities or picking up a new hobby, I’m all about growth! Music uplifts my spirit, and exercise keeps me energized, making it easier to juggle parenting and self- improvement. My goal is to inspire my girls to believe in themselves and pursue their dreams. REFERENCES
Jason Holden
PChange LLC
*.******@**********.***