Support Technician Service Representative
Resume:
Vickie Lynn Hall
Little Rock, Arkansas 72206
Education:
**** - **** ********* *********** ********* College Booneville, Mississippi
Associate in Applied Science degree in Electronic Technology Experience:
2006-Current Cardiology Associates of North Mississippi, P.A. 499 Gloster Creek Village, A-2, Tupelo, Mississippi 38801 Electronic Support Technician
Troubleshooting of PC hardware, fax machines, copiers, and television equipment
Maintain inventory (PCs, laptops, and printers)
Purchase electronic equipment as needed (PCs, monitors, mice, keyboards, ink cartridges, toners, and printers)
Clean and maintain electronic equipment
Upgrading/repairing electronic equipment (adding memory, hard drives, etc.)
Maintain Equipment for a main clinic and 4 satellite clinics 2005-2006 Total Health Care, Inc.
4008 West Main Street, Tupelo, Mississippi 38801
Billing Clerk
Answer billing questions and concerns of patients
Bill Medicaid for homemaker and respite services
Reconcile billing records on a monthly basis, file, and catalog 2004-2005 Capital One Banking Service
New Orleans, Louisiana
Telephone Customer Service Representative
Answer in-coming calls concerning customer accounts
Quote loan pay off information to customers and dealerships
Quote Kelly Blue Book values to customers
Electronic transferring of funds from and to accounts 1998-2004 North Mississippi Medical Center
830 South Gloster Street, Tupelo, Mississippi 38801 PBX Operator
Route in-coming and out-going calls
Page physicians and key hospital personnel
Help in maintaining physician on-call schedules
Trained all new hires from 1999-2004
Skills:
Typing (40 wpm)
Faxing
Copying
Filing
Troubleshooting various office equipment
Familiar with Microsoft Office Suite program
Experience with electronic cash registers / debit and credit card machines
References:
Wendy Chisholm
CEO / CFO My Direct Supervisor 18+ years
662-***-**** Work 662-***-**** Cell
Rosemary Lust
Coworker for 18+ years
Liz Davis
Clinical supervisor/ coworker 18+ years
Leslie Monaghan
Office Nursing Supervisor/coworker 18+ years
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