Technical Lead Salesforce Developer

Prasun Kumar Sarkar(He/Him)

Salesforce Certified Developer Technical Lead

Parsippany, NJ, USA +1-862-***-**** ********@*****.*** www.linkedin.com/in/sprasunk

Professional Summary

Results-driven IT professional with 20+ years of hands-on experience in software development and leadership, including 10 years of specialized expertise in Salesforce across Insurance, Life Sciences, and BFS domains. Proven track record of leading global teams, driving digital transformation, and delivering high-performance cloud-based applications. Skilled in Salesforce architecture, Lightning development, Omnistudio, Apex, and enterprise integrations.

Core Skills

- Salesforce Technologies: LWC, Aura/Lightning, Apex, Triggers, Batch Jobs, Reports, OmniStudio, Visualforce, Data Cloud, Salesforce Configuration, Salesforce Security Management

- CRM Expertise: Sales Cloud, Service Cloud, Marketing Cloud integrations

- Web Development: HTML, JavaScript, jQuery, CSS

- Integration & Tools: REST/SOAP APIs, Bitbucket, SVN, CodeTrek, MegaSmart

- Languages/Platforms: Java, J2EE, Site.com

- Databases: SQL Server, Oracle 8i/9i

- Methodologies: Agile, Scrum, Technical Reviews

- Leadership: Offshore/Onsite coordination, Architecture Design, Scrum Master

Professional Experience

Cognizant Technology Solutions – Technical Lead

Parsippany, NJ, USA Aug 2019 – Present

Led Salesforce development for DirecTV 360 and Prudential P360, implementing custom LWC components, batch jobs, and integrations with Snowflake and MuleSoft. Managed cross-functional teams, handled stakeholder communications, and led agile ceremonies. Coordinated with Salesforce Support and architects for solution design and delivery.

Cognizant Technology Solutions – Senior Consultant

Kolkata, India Feb 2014 – Aug 2019

Offshore Lead for Touchpoint/iTouchpoint (Zoetis) and OneMylan, managing global sales automation platforms. Designed dashboards, handled production issues, and led enhancements using Apex and Visualforce. Contributed to Bristol-Myers Squibb handling CRM and loss mitigation solutions.

Tata Consultancy Services – Assistant Consultant

Kolkata, India Nov 2010 – Feb 2014

Contributed to Citi Mortgage Assistance Tool (Citi bank proprietary tool) by analyzing them from technical perspective and building components using Site.com, Force.com, Java, J2EE, Struts, and Hibernate, also involved in monitoring production logs and needed to fix of production defects.

Siemens Information Systems Ltd. – Senior System Engineer

Kolkata, India May 2007 – Oct 2010

Developed Soarian healthcare platform (a Siemens proprietary tool) using Java and Oracle; handled production builds and issue resolutions.

Targett Infotech – Software Engineer

Kolkata, India Aug 2004 – Apr 2007

Created a hospital inventory system using Java/J2EE, JSP, and MySQL.

Education

B.Tech. in Ceramic Technology

Government College of Engineering and Ceramic Technology, Calcutta University, 2004

Higher Secondary (XII) – WBCHSE, 1999

Secondary (X) – WBBSE, 1997

Certifications

Salesforce Certified Developer

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