Certified Pharmacy Technician and have Data Science skills

Ashiya Bhandari

Fort Worth, TX 806-***-**** ****************@*****.*** www.linkedin.com/in/ashiyabhandari/ EDUCATION

Bachelors of Data Science University of North Texas Denton, TX Expected: 12/2025

●President’s List in recognition of earning a perfect grade point average of 4.0

●Clubs: Honor’s college, Women in computing

●Relevant Coursework: Data Visualization, Data Analytics, Data Mining, Data Modeling/Management, Project Management, Business Statistics, Digital Curation

Technical Fundamentals NPower Dallas, TX Expected - 06/2025

●Participated in a 20-wk instructor-led training program, earning industry certifications and receiving mentorship from senior-level IT professionals. Engaged in employment readiness workshops and received personal development support. SKILLS

Patient Admissions & Insurance: Benefits verification, Medicare/Medicaid processing, HIPAA compliance Administrative Tools: Microsoft Outlook, Word, Excel, PowerPoint, Data entry systems Customer Service: Conflict resolution, cross-team coordination, phone/email communication Other Tools: Power BI, SQL, Python (for internal tools or reporting support) CERTIFICATES

Pharmacy Technician, PTCB

CompTIA, Tech+

Google, IT Support Certificate

CompTIA, A+ Expected - 06/2025

SPECIAL PROJECTS

Drug Interaction Analysis tool developer 11/2024

● Built a Python-based drug interaction analysis tool using Pandas, NumPy, and visualization libraries to detect potential risks.

● Improved clinical decision-making by streamlining interaction detection and enhancing patient safety insights. EMPLOYMENT EXPERIENCE

Appeal Technician, Adecco Remote 11/2023 - 08/2024

-Ensured compliance by processing Medicare Part D Appeals and collaborating with cross-functional teams to meet goals.

-Exceeded case-processing accuracy targets with 98% precision and resolved 55+ customer inquiries daily with a 99% satisfaction rate.

-Coordinated with cross-functional teams to ensure timely appeal resolutions and accurate documentation. Pharmacy Technician, Walmart Mail Order Pharmacy Carrollton, TX 03/2023 - 11/2023

-Managed outbound patient calls, verifying insurance benefits and updating electronic medical records.

-Collaborated with healthcare providers to ensure accurate prescription fulfillment and insurance compliance.

-Created training resources that cut onboarding time by 90%, improving operational efficiency. Pharmacy Technician & Team Lead, CVS Addison, TX 08/2021 - 03/2023

-Led a team of 8 technicians in a high-volume pharmacy; improved workflow and customer service ratings.

-Verified insurance coverage, processed medication orders, and educated patients on prescription benefits.

-Maintained patient privacy and ensured accurate handling of documentation in compliance with HIPAA. LEADERSHIP SKILLS

Poster Proposal: Data Science and Health Informatics Day at UNT 09/2024

● Selected from 500 students to present a research proposal on using deep learning algorithms (CNN, RNN) to enhance patient outcomes with EHR data.

● Explored deep learning model optimization for predictive healthcare, aiming to improve patient care and clinical decision-making. Training Instructor 06/2023 – 11/2024

● Mentored 20+ students through interactive technical training using lectures, demos, and real-world exercises.

● Helped multiple students pass certification exams within one month, demonstrating effective instruction and support.

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