Operations Manager Web Design
Resume:
John E. Franklin Jr
Web Design, Interactive Media & AI Developer
**********@*****.***
https://www.linkedin.com/in/johnfranklinjr/
TECHNICAL SKILLS and LANGUAGES:
Adobe Creative Cloud, HTML5, XHTML, XML, CSS3, JavaScript, JQuery, ActionScript 2.0 & 3.0, ASP, ASPX, .NET, SQL, MySQL, PHP, JAVA, Visual Basic, Windows 11, MAC OSX, Ektron, Kentico, WordPress & Popular Content Management Systems
EDUCATION:
Associate in arts of Web Design & Interactive Media September 2008
The Art Institute of Washington Arlington, Virginia
RELATED EXPERIENCE:
WEB OPERATIONS MANAGER March 2015 - Present
Recreational Boating and Fishing Foundation Alexandria, Virginia
●Manage company digital properties and coordinate day-to-day digital operations working as the liaison between the Communications, other departments and content providers.
●Oversee team of Web designers/developers on the daily production deliverables and manage the change request process for the corporate Web site.
●Manage all steps required in the creative development and production process, from request and creative development to QA and tracking.
●Identify any potential quality issues per defined request and ensure that validated deliverables meet functional requirements and maintain visual standards/specifications across the site.
●Implement search engine optimization (SEO) strategy, perform ongoing management and provide consultation on META tagging and SEO principles to content providers.
●Develop and manage standard operational procedures and documentation for company's digital properties and provide training as necessary to end users.
●Assist with Web analytics tracking and monitoring using Google analytics and other online reporting tools.
AI Research and Policy Implementation
Conducted research on AI technologies and their applications in digital media and web development.
Developed and implemented policies for AI integration within the company's digital properties.
Collaborated with cross-functional teams to ensure compliance with AI-related regulations and standards.
Provided training and support to staff on AI tools and best practices.
WEB SPECIALIST February 2011 - March 2015
School Nutrition Association National Harbor, Maryland
Web Site Administration
●Recommend web page organization and layouts to content contributors with guidance on current web practices, visual appeal to internet users and support for site navigation.
●Create and maintain micro-sites for meetings and other special promotional campaigns.
●Create Web promotional banners, logos, and advertisements.
●Edit video and/or audio for special promotional campaigns and micro-sites
●Review standing content for improved navigation and works with staff to update page layouts and flow.
●Work with Senior VP of Communications to ensure web ads meet SNA technical specifications and are posted on-schedule.
●Produce monthly website metrics reports from web logs for marketing staff’s analysis.
●Supply technical support on a wide range of School Nutrition Association initiatives to ensure that SNA and web standards are upheld.
●Provide regular maintenance of School Nutrition Association Intranet.
E-mail Communications
●Create email templates for meetings and special campaigns as necessary.
●Oversee production and distribution of electronic newsletters (CN Direct, Foundation Focus, International Insider and Industry Insider).
●Provide regular status reports, including analyses of email blast campaigns
Training and Customer Service Support
●Teach educational training sessions to online members and conferences, as needed.
●Help with training the staff on the SNA Intranet and Web site.
●Provide internal and external customer service support to troubleshoot web issues (logins, redirects, page errors, etc.).
●Assist SNA staff with making their content ready for the web and work with the customer to ensure that information posted meet their approval for style and content.
●Support SNA Graphics Manager in production of association fliers, and promotional materials for web placement.
WEB RELATIONS CONSULTANT September 2012 - Present
Capital MMA & Elite Fitness Alexandria, Virginia
●Help to maintain industry standards
WEB RELATIONS CONSULTANT September 2013 - Present
Friends of Duncan Library (non-profit organization) Alexandria, Virginia
●Help to maintain industry standards
WEB MASTER November 2010 to September 2013
Friends of Duncan Library (non-profit organization) Alexandria, Virginia
●Maintain the website and create web promotional banners, logos, and advertisements
●Develop quality features that support the mission of the organization
●Manage updates made by committee members and other content.
WEB DESIGNER - Contract Position March to July 2010
Sea Technology Magazine Arlington, Virginia
●Redesigned websites to make it more ad friendly
●Updated the global menu for a more dynamic look to conserve space
●Provided animated advertisements in various ways
WEB DESIGNER/ WEB DESIGN TEACHER - Contract Position February to August 2009
Sea Technology Magazine Arlington, Virginia
●Instructed personnel to use Dreamweaver and Notepad++ to edit .html, .css & .js files
●Introduced HTML, CSS and JavaScript at a beginner level and moved to an intermediate level
●Introduced Flash, how to create custom tweens, make a video player and how to stream video
OTHER EXPERIENCE:
LIBRARY ASSISTANT I January 2008 – October 2012
Alexandria Library, Beatley Central Branch Alexandria, Virginia
●Assisting library customers with their accounts, including library card registration, collecting fines and fees, and resolving account issues or problems.
●Routine maintenance of the library’s collections including conducting inventory and withdrawals.
TELECOMMUNICATIONS OPERATOR/ MAINTAINER August 2003 - October 2005
U.S. Army Reserve Ft. Belvoir, Virginia
●Prepared messages to be transmitted out using a secret format
●Received and process message in accordance of its precedence
●Administered permissions for users and groups
●Added computers to the domain & managed the network and workgroups
HONORS, AWARDS, SPECIAL ACCOMPLISHMENTS & CERTIFICATIONS:
●Brazilian Jiu-Jitsu Black Belt, Self Defense Instructor & Head Kids Coach at Capital MMA & Elite Fitness
●Yogi
●Standard First Aid
●CPR/AED – Adult, Child & Infant
●National Defense Service Medal
●Army Service Medal
Contact this candidate