Medical Administrative Assistant, Medical Receptionist

Rachel Robinson

Jackson, KY *****

************.****@*****.***

+1-606-***-****

Professional Summary

Diligent medical billing and quality control coordinator with 3 years of experience in medical office settings, specializing in claims management and appointment scheduling. Proficient in revenue cycle management and medical coding, with a strong understanding of insurance verification and compliance. Recently graduated with an Associate's degree in Medical Information Technology, equipped with advanced skills in EMR systems and documentation review. Committed to enhancing operational efficiency in a remote medical administrative role. Willing to relocate to: Georgetown, KY - Lexington, KY - London, KY Authorized to work in the US for any employer

Work Experience

On-site Billing and Quality Control Coordinator

Aaron Jonan Memorial Clinic-Jackson, KY

January 2024 to March 2025

• Medical Receptionist

• Corrected medical claim denials and resubmitted them for payment

• Scheduled appts Pt's

• Verified Pt's demographics and insurance was updated

• Contacted Insurance companies

• Experience with HEDIS

Education

Associate's Degree Health Administration in Medical Information Technology Hazard Community and Technical College - Hazard, KY August 2021 to December 2023

1. Associate Degree in Applied Sciences,

2. Medical Admisnitrative Assistant Diploma

3. Electronic Medical Records Specialist Diploma

4. Medical Receptionist Certificate

5. Medical Records Specialist Certificate

6. Medical Coding Certificate

7. Hospital Admissions Specialist Certificate

8. Unit Coordinator Certificate

Skills

• Medicare

• Accounting

• Medical billing

• Health information management

• English

• Revenue cycle management

• Medical office experience

• Windows

• ICD coding

• eCW platform (2 years)

• Meditech

• Office experience

• Medical coding

• HCPCS

• Physiology knowledge

• Microsoft Access

• CPT coding

• eClinicalWorks

• Anatomy knowledge

• Medical records

• Medical terminology

• Accounts receivable

• Documentation review

• Athenahealth

• ICD-9

• Microsoft Excel

• Microsoft Outlook

• HIPAA

• DRG

• ICD-10

• Microsoft Office

• EMR systems

• Organizational skills

• Microsoft Word

• EHR systems

• Insurance verification

• Customer service

• Time management skills

• Phone Etiquette (10+ years)

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