A Team Restaurant Management

Maya Jones

(***) *** - ****

*******@*****.***

Cincinnati, OH

FOOD HANDLING SERVING & MANAGEMENT

A motivated passionate individual with excellent interpersonal skills, possess strong leadership abilities and have a proven track

record in restaurant management. Capable of ensuring exceptional customer experiences and maintaining high service. Able to

manage a team motivate them and ensure employees are completing their duties, possess high character and high

competence. Also able to stand and move for my full shift

KEY COMPETENCIES

Customer satisfaction ¢ Proactive and self motivated ¢ Ensures guest's satisfaction and

Critical thinking skills e Follows proper alcohol handling handles guests requirements and

Excellent communication skills e Reliable complaints professionally

Exceptional organisational skills =» Customer communication * Strong leadership

Quality oriented ¢ Knowledge of food and sanitation « Maintains appropriate dating

labeling and rotation of all items

PROFESSIONAL EXPERIENCE

Wendys 3/12/22 - 1/15/24

Manager

Responsible for overseeing the operations of the restaurant during my assigned shift. Manage and lead a

team of employees to ensure all tasks are completed efficiently and effectively. Ensured that all customers

received exceptional service ensured that all safety and sanitation procedures were followed ensured that all

food was prepared to the highest quality standards all other duties as assigned by management Responsible

for overseeing the operations of the restaurant during my assigned shift. Manage and lead a team of

employees to ensure all tasks are completed efficiently and effectively. Ensured that all customers received

exceptional service ensured that all safety and sanitation procedures are followed ensured that all food was

prepared to the highest quality standards all other duties as assigned by management.

11/5/20 - 8/18/22 2022

Target

Seasonal - overnight stocking

Greeting guest promptly, offering/ providing assistance, suggestive selling, checking identification when

selling age restricted products, operating money order dispenser, ringing bagging purchases and saying

thank you. organizing shelves, displays, milk box, keeping coffee pots full properly rotating stock and

checking code dates. temp log, paper work and accurately registering all transactions handling.

United Diary Farmers July 2020 - Jan 2022

Shift manager

Greeting guest promptly, offering/ providing assistance, suggestive selling, checking identification when

selling age restricted products, operating money order dispenser, ringing bagging purchases and saying

thank you. Organizing shelves, displays, milk box, keeping coffee pots full properly rotating stock and

checking code dates. temp log paper work accurately registering all transactions handling.

EDUCATION & CERTIFICATIONS

High School

Aiken New Tech GPA; 3.5 Serv Safe Certification

Cincinnati OH, 45224 10/28/23 - 10/28/28

Graduate 2020

Serv Safe Alcohol Certificate

12/5/23 - 12/5/26

Serv Safe Certificate

10/28/2023 - 10/28/2028

Contact this candidate