Security Guard

PETER HOLLYOAKE

***—**** FAIRVIEW ST.

BURLINGTON, ONTARIO

L7S 2K9

PHONE: 289-***-****

R E S U M E

WORK EXPERIENCE

INDEPENDENT DELIVERY CONTRACTOR

BURLINGTON, ONTARIO AND SURRONDING AREAS AS REQUIRED

-STARTED AT AGE 16, IN FAMILY OWNED BUSINESS

-RAN THIS AREA OF FAMILY BUSINESS. EVENTUALLY GIVEN ENTIRE BUSINESS TO RUN MYSELF

-MAINTAINED VEHICLES USED IN DELIVERIES

-HIRED AND TRAINED OTHER PERSONNEL, AND MONITORED THEIR PERFORMANCE REGULARLY

-DELIVERED NEWSPAPERS AND OTHER PRODUCTS AS REQUIRED ON LARGE AREA ROUTES

-KEPT OWN INDIVIDUAL CUSTOMER DELIVERY RECORDS TO CHECK WITH EXTERNALLY PREPARED ONES

-PREPARED BILLINGS, CHECKED EXTERNALLY PREPARED CUSTOMER BILLINGS FOR ACCURACY

-COLLECTED CUSTOMER ACCOUNTS ONCE PER MONTH, OR AS REQUIRED

-CHECKED BILLINGS FROM SUPPLIERS FOR ACCURACY, AND PAID THEIR ACCOUNTS

-REGULAR CUSTOMER CONTACT TO SOLVE PROBLEMS, MEDIATE DISPUTES, SELL NEW PRODUCTS,

EXPLAIN, PROMOTE, SELL NEW PRODUCTS; EXPLAIN PROCEDURES REGARDING SALES, DELIVERIES,

AND COLECTIONS TO NEW CUSTOMERS

-LOOKED FOR NEW CUSTOMERS/PRODUCTS TO DELIVER ON A REGULAR BASIS

-REGULAR CONTACT WITH SUPPLIERS FOR INFO ON NEW PEODUCTS, SOLVE PROBLEMS,

RENEGOTIATE NEW CONTRACTS, AND GENERALLY TROUBLE SHOOT

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BURLINGTON, ONTARIO AREA

INDEPENDENT MAIL DELIVERY CONTRACTOR/ PART OWNER OF FAMILY

BUSINESS

-HELPED IN THIS FAMILY RUN BUSINESS AT THE SAME TIME AS ABOVE JOB

-STARTED WITH CANADA POST CONTRACT FOR ONE RURAL ROUTE MAIL DELIVERY IN

NORTH BURLINGTON. EXPANDED TO MULTIPLE ROUTES EVENTUALLY

-EVENTUALLY HAD ALL 10 CONTRACTS FROM CANADA POST FOR DELIVERY OF MAIL,

SMALL PARCELS, REGISTERED LETTERS, COD ITEMS IN ALL OF BURLINGTON

-HIRED, TRAINED AND SUPERVISED 10+ SUB-CONTRACTORS EMPLOYED BY COMPANY,

REGARDING THEIR DUTIES, PROCEDURES, EXPECTATIONS, AND CANADA POST RULES,

AND MONITORED STAFF CONSTANTLY FOR PERFORMANCE OR PROBLEMS, SO AS TO

GIVE FEEDBACK TO POSTAL AUTHORITIES RE ANY PROBLEMS AND SOLVE THEM TO

EVERYONES SATISFACTION

-FILLED IN AS DRIVER/DELIVERY PERSON ON ALL ROUTES AS REQUIRED

-WORKED WITH LOCAL POSTAL AUTHORITIES ON REGULAR BASIS REGARDING PROCEDURES,

DELIVERY COMPLAINTS, AND OTHER ISSUES THAT OCCASIONALLY AROSE TO SOLVE PROBLEMS

-EITHER PREPARED, OR HELPED PREPARE WEEKLY PAYROLL CALCULATIONS, AND PAYMENTS

-CHECKED BI-MONTHLY PAYMENTS FROM CANADA POST FOR ACCURACY AS PAYMENTS ON

A PER DAILY, PER CUSTOMER DELIVERY BASIS

PREPARED INFORMATION AND CALCULATIONS FOR OCCASIONAL RE-BIDS, OR CONTRACT

RENEWALS, AND HELPED WITH NEGOTIATIONS REGARDING THE SAME

2011 TO PRESENT

SECURITY GUARD

-WORKED PART/FULL TIME IN THE SUMMER AS A SECURITY GUARD AT VARIOUS SITES IN

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THE HAMILTON-BURLINGTON – NIAGARA PENINSULA AREA WHILE GOING TO HIGH SCHOOL

AND UNIVERSITY, WHILE CONTINUING TO HELP IN FAMILY OWNED ENTERPRISES.

-TOOK REQUIRED SECURITY GUARD COUSE AND OBTAINED LICENSE IN 2010

-WORKED AT HIGH END CONDOMINIUM /INDUSTRIAL /BUILDING SITES ALL OVER AREA

AS SITE SECURITY, CONCIERGE.

-STARTED FULL TIME IN 2011.

-HAVE EXTENSIVE EXPERIENCE IN INDUSTRIAL SITE/ BUILDING SITE PROTECTION, SECURITY,

AND GENERAL TROUBLE SHOOTING.

-HELPED STOP NUMEROUS ATTEMPTED THEFTS, BOTH ON SITE, AND ON ADJACENT SITES,

BY USE OF MONITORING SECURITY CAMERAS, AND REGULAR CONSTANT FOOT PATROLS

-HAVE 4 YEARS EXPERIENCE AS A CONDOMINIUM CONCIERGE WHERE I PROVIDED

SERVICES AS SECURITY, AS WELL AS CUSTOMER RELATIONS AND PROBLEM SOLVER

WITH CONDO OWNERS, OUTSIDE GUESTS. REFERRED OCCASIONAL MATTERS TO

CONDO BOARD, MANAGEMENT COMPANY OR SECURITY COMPANY FOR FURTHER

DISCUSSION AND RESOLUTION, WHILE PROVIDING ACCURATE REPORTS/ INFORMATION TO

THE SAME REGARDING SITUATION, AND MY OBSERVATIONS REGARDING SAME

-FIRST RESPONDER IN MANY EMERGENCY SITUATIONS THAT AROSE, AND HELPED EITHER

INDIVIDUALLY OR AS PART OF THE TEAM THAT WAS ASSEMBLED, TO DEAL WITH THE PROBLEM

- SAVED TWO LIVES DUE TO PROMPT, EFFICIENT INTERVENTION AS CONDO CONCIERGE

-PROVIDED FIRST AID REPEATELY TO PERSONS/CONDO OWNERS/GUESTS ON SITE WHEN

NEEDED, AND CALLED APPROPRIATE AUTHORITIES TO COME AND TAKE OVER THE SITUATION

-MONITORED CAMERAS CONSISTANTLY, AND HELPED TRACK DOWN ONE INDIVIDUAL

IN BUILDING ILLEGALLY, PLUS REPORTED OTHER SUSBICIOUS ACTIVITIES IN SITE PARKING

LOTS TO AUTHORITIES

-WROTE DETAILED, EXTENSIVE, COMPREHENSIVE REPORTS ON DAILY BASIS REGARDING

WHAT HAPPENED ON SITE, AND ESPECIALLY REPORTING EMERGENCY SITUATIONS

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EDUCATION

B.A.. IN History and Politics from McMaster University

Security Guard license

First Aid and CPR-Level C certificates obtained, as well as Use of Force

And Handcuff course successfully completed

G class Driver’s License

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