Dom Parker
Los Angeles, CA *****
***********@*****.***
Professional Summary
Experienced Dispatcher with expertise in emergency response, facility monitoring, and managing high-volume call systems. Skilled in coordinating security patrols, processing alarm activations, and preparing detailed incident reports. Proven ability to handle complex situations with professionalism and composure.
Authorized to work in the US for any employer
Work Experience:
ComSec Dispatch Operator
American Honda Motor Corp (ComSec)-Torrance, CA
January 2023 to January 2025
· Handle incoming emergency phone and radio calls, including dispatching police, fire, and security patrol units.
· Monitor a 100+ acre facility using advanced CCTV and alarm systems, responding promptly to alerts.
· Perform routine diagnostics on security equipment and place service calls when needed.
· Process employee access requests for card privileges through the central card holder database.
· Generate detailed verbal and written reports for upper management regarding security incidents affecting company operations.
· Maintain national service call logs for all related equipment and systems. Security Officer
Integrated Security Partners-Marina del Rey, CA
February 2022 to January 2023
· Monitored CCTV and authorized access for residents and guests by verifying credentials.
· Managed call logs, vendor check-ins, and issued citations for security violations.
· Conducted patrols, live scans, and maintained detailed activity reports (DARs). Security Officer
Guard Systems INC-Monterey Park, CA
August 2017 to February 2022
· Managed resident access to a residential complex, including CCTV monitoring and passcode verification.
· Logged guest and vendor details, issued citations, and conducted routine patrols.
· Prepared daily activity reports (DARs) and performed live scans during patrols. Dispatcher
Pitney Bowes-Dominguez, CA
March 2017 to August 2017
· Sorted and organized mail for shipment, ensuring proper tray placement for processing.
· Coordinated mail loading operations and monitored dispatch schedules. Education
High School Diploma
John C. Fremont High School - Los Angeles, CA
Casa Loma College - Hawthorne, CA
Skills
• Emergency Dispatching
• High-Volume Call Management
• CCTV & Alarm Monitoring
• Incident Reporting
• Multi-Tasking & Prioritization
• Access Control Systems
• Patrol Coordination
• Security Protocols