Tech Support and Customer Service Specialist
Resume:
CHRIS TODD
PROFESSIONAL SUMMARY
***********.********@*****.***
Murfreesboro, TN 37129
Problem solver and people person with previous experience in the tech and customer service industry. Most recently working as a hub delivery specialist and looking to utilize my tech and/or people skills. RELEVANT SKILLS
WORK HISTORY
● Aptitude for rapidly learning
new applications and
technology.
● Good interpersonal, written,
and verbal communication
skills
● Well-versed in various
technology platforms
● Good attention to detail
O’Reilly, Delivery Specialist
Murfreesboro, TN – 3/21- 9/24
● Delivered parts to other stores
● Pulled parts to match delivery manifest
● Stocked parts and keep inventory accurate
Uber, Driver
Nashville, TN – 6/15 - 3/21
● Picked up passengers
● Drove them safely and efficiently to their destinations
● Provided extra knowledge about the Nashville area upon request SEPOP, Program director
Nashville, TN – 11/99 - 10/16
● Created the schedule of events for an annual event with nearly 10k attendees
● Coordinated with other departments to ensure events start and end on time
● Worked with marketing to promote both the main convention and individual events
Dell, Gold/Pro Support Representative
Nashville, TN – 2/07 - 1/10
● Solved tech issues for small and medium business customers
● Coordinated hardware service and/or replacement as needed
● Offered additional hardware solutions when appropriate Comcast, Customer Service Representative
Nashville, TN – 3/02 - 12/06
● Provided solutions for internet and cable TV problems
● Assisted new customers with setting up service
● Helped customers with billing issues
PROFESSIONAL SKILLS
● Problem Solving
● Communication
● Leadership
● Analytical Skills
● Time Management
EDUCATION AND TRAINING
● Middle Tennessee State
University 1996-2025
● University of Arkansas 1994-
1995
CERTIFICATIONS
● Service Now CSA
● Microsoft Certified
Professional
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