Supply Chain Customer Service
Resume:
JASON NEWSOME
Accoville, WV *****
**************@*****.***
Professional Summary
Dynamic professional with a proven track record in procurement and customer service, honed during tenure at Verizon. Expert in supply chain management and documentation, achieving significant cost reductions through streamlined processes.
Adept at fostering teamwork and collaboration, ensuring mission success through effective distribution planning and strategic relationship building.
Work Experience
Unit Supply Sergeant
US Army Reserve-Rainelle, WV
November 2017 to Present
• Enhanced inventory management by implementing a streamlined tracking system for supplies and equipment.
• Collaborated with other departments to address any supply discrepancies or issues that arose during operations.
• Contributed to budget management through careful planning and control of allocated funds for supply needs.
• Facilitated training sessions on proper inventory management practices, promoting accuracy and accountability within the unit.
• Supported mission success with efficient procurement processes for acquiring necessary supplies and materials.
• Prepared detailed reports on inventory levels, usage trends, and procurement activities to inform decision-making at higher levels of command.
• Coordinated logistical support during field exercises to ensure seamless distribution of essential resources.
Utilization Management Administrative Coordinator
Humana-Louisville, KY
March 2023 to December 2024
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
• Maintained a well-organized filing system to ensure easy access to important records and documents.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
Sales Manager
Verizon-Williamson, WV
December 2019 to March 2023
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
High School Diploma
Tolsia High School - Fort Gay, WV
June 2018 to June 2018
Skills
• Cost reduction
• Microsoft Powerpoint
• Supply chain management
• Marketing
• Attention to detail
• B2B sales
• Storage management
• Leadership
• Business development
• Time management
• Customer service
• Teamwork and collaboration
• Procurement expertise
• Sales
• Budget administration
• Documentation management
• Distribution planning
• Microsoft Excel
• Budgeting
• Supply chain distribution
Certifications and Licenses
Driver's License
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