Logistics Sales/Operations Management

Christopher Morales

*** * *** **, *** Albany, In 47150

803-***-**** *****.******.*******@**********.***

Objective

Operations and marketing of logistics services to develop strong profitable business relationships

Experience

FedEx Express – Louisville Ramp

Ramp Operations Manager, April 2024 – February 2025

• Responsibility over ramp and sort operations

• 35 direct reports, 40 indirect reports

• Expanded leadership and operations training

Ramp Agent -Columbia, SC, November 2020 – April 2024

• Leadership development training

• Employee and process improvement

• Progressive operations supervision development

• Customer experience fulfillment and development

Dangerous Goods Agent, June 2018 – October 2020

• Dangerous goods management from ramp/mini-hub perspective

• Enterprise training in efficiency development and services marketing

FPC of Columbia

Executive Search Consultant, November 2017-April 2018

• Marketing of clients into manufacturing leadership assignments

• Process management of long sales cycle

Aiken Neurosciences, PC

Technical Director/RPSGT, July 2007-March 2016

• Lab operations – staff development, direct and indirect patient care

• Marketing of services to both external providers and general public

• Managed lab through accreditation process - 2013

• 100% Expansion of lab size and scope

CSRA Sleep

Registered Polysomnography Technologist, November 2013 – December 2017

• PRN – Full service sleep care

Sleep Solutions at Lexington Medical Center

Registered Polysomnography Technologist, August 2012- August 2013

• Additional full time direct patient care – single year assignment

Medical College of Georgia Sleep Disorders Center

Registered Polysomnography Technologist, October 2006 – December 2010

• Direct patient care of a highly diverse patient population

• Participated in lab accreditation process - 2007

• Specialized in pediatric and special needs care

University of Pennsylvania Health System – Penn Sleep Center

Polysomnography Technician, February 2006 – August 2006

• Full time multidisciplinary patient care

• Trained in computer software/hardware repair and management

• Respiratory care management

University of Pennsylvania Clinical Research Center for Sleep

Polysomnography Technician, October 2004 - August 2006

• Direct subject testing during sleep and wakefulness studies

• Research assistant for Sleep Ahead, Homeostasis, gestational sleep-disordered breathing, and Safiro equipment validation studies

• Maintenance and repair of equipment as needed

• Studies conducted both in lab and home

Western and Southern Insurance

Sales, Summer 2004-2005

• Prospecting for new business while marketing expanded business within assigned territory

• Maintenance of established book of business

MetLife Financial Services

Sales, Winter 2003 – Summer 2004

• Licensed and introduced to Securities marketing

• Advanced prospecting of small to mid-size business for placement of retirement/insurance products

• Marketing tailored insurance products to both new clients and established book of business

Aflac

Sales, Fall 2003

• Initial introduction to insurance marketing

• Expanded cold calling skills

Employment gap related to surgery, relocation, volunteer work, seasonal work, and supporting wife through dissertation

Roadway Express

Account Executive, July 1997-April 2001

• Inside sales to both domestic and international customers

• Outside sales management and prospecting

• All aspects of operations management including organized labor relations

• Managed “Christina’s Smile” fundraiser in 1999 and 2000 (pediatric dental services for the disadvantaged)

• Completion of Roadway supervisory and sales programs

Pacific Event Productions

Program manager, January 1997-June 1997

• Creation to completion of events of all types and scope

• Appropriate upsell and modification of events offered and implemented both in advance of and during the event

Tipitina’s

Manager, Winter 1992-Summer 1996

• Managed all aspects of bar/restaurant operations

• Talent acquisition and event promotion for in house and external events

• Posted highest-grossing Mardi Gras and Jazz Fest seasons 1995 and 1996

• Utilized facilities for community service events

• Marketing of facility for private events

• Worked full time through under-graduate

Education

University of New Orleans

BS, Business Administration, minors in Management and Accounting Spring 1997

Certification and Experience

• Registered polysomnography technologist (RPSGT) 2007, #9845

• Somnostar, Sandman, Respironics, and Compumedics operating systems

• Extensive end user experience in Both PC and Apple systems

• EPIC and Resumate CSMs

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