Jennifer Zak
Palm Coast, FL ***** 561-***-**** ************@******.***
PROFESSIONAL
SUMMARY
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem- solving, and organizational skills.
SKILLS Establish easy rapport with
patients, staff and supporting
personnel. Absorb new ideas
and learn new techniques.
Effective multitasking in high
pressure environments. Maintain
a professional image at all times;
highly motivated, reliable,
trustworthy, and strong work
ethic.
•
WORK HISTORY SURGICAL TECHNOLOGIST 01/2025 to CURRENT East Coast Surgery Center Daytona Beach, FL
Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
•
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
•
Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
•
Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
•
Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
•
Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
•
Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
•
Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
•
Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine, and orthopedic trauma treatment.
•
• Proved successful working within tight deadlines and a fast-paced J Z
environment.
OFFICE MANAGER 09/2007 to 12/2024
Louis DeLuca M.D Boca Raton, FL
• Overall management of physicians office/surgical suite
• Addressed and remedied all patient or team member issues. Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
•
Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
•
Managed financial aspects of the office including budgeting, forecasting, and expense tracking to optimize profitability.
•
Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
•
Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
•
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
•
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
•
Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
•
SURGICAL TECHNOLOGIST 04/2024 to 10/2024
AdventHealth Daytona Beach, FL
• Maintained high infection control standards.
Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
•
Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
•
Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
•
Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
•
Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
•
Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
•
Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
•
EDUCATION Associate of Science Surgical Technology 05/2006 MedVance Institute, Palm Springs, FL
Surgical Technology Program – Surgical Services
• Honor Roll throughout
• 3.9 GPA
• Ranked in Top 5% of class
BBA Business Analytics 06/2004
Keiser University, Fort Lauderdale, FL
AFFILIATIONS Association of Surgical Technologists – July 2006