GAKUO P. WACHIRA
P.O.BOX 705**-*****
Nairobi Kenya. Email : *************@*****.*** phone> 072*******, 071*******, 073******* PROFFESSIONAL SUMMARY
Dedicated and results driven individual willing to use my ability, skills and knowledge to achieve maximum output capacity and excellent results in a challenging career to measure up to your expectations
WORK HISTORY
DAJOHN SCHOOL SUPPLIERS; 04/2012 – 12/2013
(Debt Collector)
in charge of credit & debt collection where my duty involves
- Making follow ups to clients whose accounts have arrears/overdue through phone calls.
- Personal visits and collecting over dues as per set targets
Recoveries and receipting of the money collected.
- Addressing any customer complaints conclusively
soon as it arises out of interaction, issuing of credit notes to accounts that have been written off and
written reminder letters.
MOYEN GENERAL SUPPLIES 12/2010 - 2012
(Purchasing supplies officer)
My duties include negotiating with the manufacturers or wholesalers in the process of buying Goods and
materials, constantly researched and learnt customer behavior as well as stayed updated on new and emerging products on the market also I was involved in buying and selling, delivery to our clients and supervised the companies’ construction projects.
KENYA CREDIT TRADERS 10/1998 - 2010
(Sales man credit officer)
My duties included:
- Approving and processing of hire purchase sales and loans
- Responded to customer inquiries and complaints
pertaining to their accounts
- Ensured prompt communication to the clients
concerning their account status.
- Ensured that hire purchase and loans were paid up to date performed debtor reconciliation, notified the clients of their accounts defaults and instituted
recovery measures.
EDUCATION BACKGROUND
INORO SECONDARY SCHOOL 1990 – 1993
Kenya Certificate of Secondary Education.
SPRINTER COMMERCIAL COLLEGE. 1994 – 1995
Diploma in sales and marketing management
Courses covered
- Business communication
- Marketing
- Principal & practice of selling
- Business Management & Administration
- Economics of Business
- Quantitative methods of managers
- Consumer services
- Buyer behavior and consumerism.
- Public relations
- Advertising
- Management theory and practice
KENYAN COLLEGE JULY 2021 – JUNE 2012
Diploma in tourism and Business Studies
Covered:
- Tour operation
- Business management & promotion
- Tourism marketing and promotion
- Numeracy & Statistics
- Characteristics of world destination
- Structure of tourism & travel
- Customer service
- Retail & travel operation
KENYAN COLLEGE - MAY- JULY 2012
Certificate in Computer Packages
- Introduction to computers
- Windows
- Word
- Excel
- Access
- PowerPoint
- Publisher
- Internet
KENYAN COLLEGE SEPT 2008
Driving license Class BCE
Referees:
LINCOLN WARUI PAUL ONDIWA
BOX 83 -10400 BOX 28026,
CELL: 072*-***-*** CELL:073*-***-***
NANYUKI NAIROBI
DAVID MWAI
BOX 70534 – 00400
CELL: 072*-***-***