Work-From-Home
Resume:
Leah Davenport
***********@*****.***
Professional Summary
Highly motivated and detail-oriented professional with proven track record of successfully integrating in various wellness settings, collaborating with diverse teams, and delivering high-quality results. Adept at utilizing various digital tools and platforms to enhance productivity and communication. Seeking a challenging work-from-home position to leverage my skills and contribute to a dynamic organization.
Professional Experience
Automatic Appointments Appointment Manager
March 2025 – Present
Initiate outbound sales calls to potential customers to schedule appointments. Collaborate with multiple client companies to ensure successful appointments. Maintain accurate records of customer contact information. Work independently while maintaining strong communication with team members via email, text messages and Zoom meetings.
Master Shoppe Massage & Therapies Founder/Owner
April 2009 – Present Licensed Massage Therapist
Manage daily operations, financial planning and management, scheduling, community outreach. Utilize practice management software, QuickBooks, and payment management software to streamline workflows and enhance productivity.
Massage Envy Certified Massage Therapist
May 2013 – February 2022
Fast paced spa environment working with multinational, multigenerational clientele. Adherence to strict methodology of treatments and services, including spa enhancements, timing and code of conduct.
Spa of Colonial Williamsburg Certified Massage Therapist
March 2021 – October 2021
Combine efforts with multilevel team in Forbes 5 Star Spa, fostering a collaborative and productive work environment.
Maintained comprehensive documentation for all operations and procedures. Provided exceptional customer support through various efforts and digital channels, achieving a 100% satisfaction rate.
LinkedIn Profile:
www.linkedin.com/in/lkdavenport
CREDENTIALS
Education:
Cayce/Reilly School of Massotherapy - 2004
National Healthcareer Association - 2025
Certifications:
NCBTMB 2009
VABON 2009
PA Massage Therapy License 2021
MD Massage Therapy License 2024
CBCS 2025
Skills:
HIPAA
ICD 10 CM
Slack
Zoom
Google Meet
Microsoft 365
Google Workspace
QuickBooks
Practice Management Software
POS Software
Payment Processing
Customer Service
Sales Support
Outbound Calling
CRM Software
Scheduling
Telephone Software
Problem-Solving
Organizational Skills
Customer Service
Clinical Termnology
Awards:
Enhanced Therapy Champion 2004, 2005
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