-Customer Service Customer

MACKENZIE WONG-NGUYEN

Burnaby, B.C. (***) *** - *615 ***************@*******.***

Reliable individual with excellent time management and problem-solving skills, seeking employment with a desire to learn and grow.

WORK EXPERIENCE

OpenRoad Toyota Receptionist 2025 - present

-Direct customers to the correct department or personnel

-Answer customer inquiries

-Stock vehicles into system

Tip Top Collision Automotive Paint Prepper 2024

-Prepped vehicles for painting

-Masked, sanded and washed vehicles

-Paint mix and match

McDonald’s Franchisee Swing Manager / Area Leader 2020 - 2024

-Entered as a crew member and worked up to leadership status in the company within 2 years.

-Directed shifts, trained new employees and upheld a high standard whilst juggling a fast-paced food preparation environment.

-Customer service and credit/cash transactions.

EDUCATION

Vancouver Community College Certificate Received 2024 Automotive Collision and Refinishing Foundations Common Core Level 1 Cariboo Hill Secondary School Graduated 2020

Honor Roll with Distinction & Work Ethic Awards

SKILLS

Able to handle multiple tasks

Able to work in a fast-paced environment

Communication skills

Ability to work in a team

Attention to detail

Customer service skills

REFERENCES

Gurpreet Khandal (778) 997 - 4387

McDonald’s Manager and Shift Leader

Brian Cao 778-***-****

Automotive refinisher

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