SUMMARY
EDUCATION PROFESSIONAL EXPERIENCE
SKILLS
At-Hanspal, PO-Naharakanta
Dist- Khordha, PIN-752101
**************@*****.***
SMITAMAYEE BARIK +91-637*******
Representative, Operations
Dedicated operations professional with 2 years of experience in managing and optimizing daily operational functions. Proven track record in streamlining processes, enhancing efficiency, and resolving customer issues. Skilled in cross-departmental coordination and ensuring compliance with organizational standards. Adept at preparing detailed reports, implementing strategic initiatives, and driving operational improvements.
CONCENTRIX DAKSH SERVICE INDIA PRIVATE LIMITED
20-07-2023 TO PRESENT
Oversee and streamline daily operational activities. Serve as a liaison between departments to facilitate communication and problem-solving.
Manage and resolve customer issues and inquiries in a timely manner.
Monitor operational performance and implement
improvements.
Ensure compliance with organizational policies and industry regulations.
Prepare and maintain operational reports and documentation. Support the development and execution of operational strategies and initiatives
PRAKASH JYOTI LIFECARE LLP
01-08-2022 to 30-04-2023
Processed and recorded invoices, bills, and payments with high accuracy.
Entered financial and customer data into database systems efficiently.
Verified and reconciled billing discrepancies to ensure accurate financial records.
Generated and distributed financial reports and statements on a regular basis.
Ensured timely and accurate billing in compliance with company policies.
Maintained and organized financial records and documentation meticulously.
Addressed customer inquiries and resolved billing issues promptly.
Collaborated with accounting team to enhance billing procedures.
Masters of Arts
Directorate of Distance and Continuing
Education
6.58 CGPA
Post Graduate Diploma in Computer Application
2019
80%
AC3
CSC
Tally
MS Excel, MS power point, MS word
Strong organizational and time
management skills
Exceptional communication and
interpersonal skills
Ability to work independently and as
part of a team
Detail-oriented and able to handle
multiple tasks simultaneously
Experience in managing budgets and
handling financial documents..
Representative, Operations
Billing and Data entry operator
UTKAL UNIVERSITY
NIAT
Sri Jaydev college of education and technology.
Bachelor of Arts.
2021
65.19%
Utkal University