Service Representative Customer
Resume:
Bianca Roache
Naugatuck, CT *****
**************@*****.***
Work Experience
Home Health Aide
THE KEY-Fairfield, CT
June 2022 to Present
Attend to my Clients as needed.
AM/PM Personal Care
Light housekeeping
Meal Prep
Performing Companionship
Medication Reminder
Accompany to Doctors appointment
Maintaining Quality of life
Customer Service Representative 2
Coordinated Transportation Solutions-Trumbull, CT
January 2022 to Present
Assisting members as they call into the call center to book transportation provided to them by their Health Care Insurance, to and from either doctor’s appointments and/ or there personal leisure in a timely manner. Handling any issues or concerns members may have with transportation Assuring our Customers satisfaction.
Guest Service Representative
Extended Stay Hotels-Norwalk, CT
July 2019 to September 2020
My duties as a Front desk Worker are to assures all in house customers and their safety while they stay at the hotel . Along with checking customers in and out of the hotel dealing with any issues or concerns customers may have . Processing all payment, counting the register before and after every shift . Keeping my work area cleaned and organized. Assuring our Customers Satisfaction. Residential Counselor
Abilis, ARC of Greenwich-Greenwich, CT
June 2017 to May 2018
AM/PM Personal Hygiene Care
ADLs ( Activities of Daily Living)
light house-keeping
Meal Preps / Feed
Accompany to Doctors appointments
Outside / Inside Activities
Maintaining Quality of life
Education
Trade school in Certified Nursing Assistant
Penobscot job Corps Academy - Bangor, ME
June 2009 to January 2013
High school diploma in All Subjects
Central High School - Bridgeport, CT
September 2005 to June 2009
Skills
• Vital Signs
• Organizational skills
• Home Care
• Nursing
• Medical terminology
• Cleaning Experience
• Caregiving
• Senior Care
• Sales
• Guest Services
• Microsoft Word
• Meal Preparation
• Patient Care
• Laundry
• Medication Administration
• Hospice Care
• Hospital Experience
• Alzheimer's Care
• Infection Control Training
• Commercial Cleaning
• Medical Office Experience
Certifications and Licenses
First Aid Certification
CNA
CPR Certification
Customer Service
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