Lee Hatten
Kapolei, HI ****7 US
*********@*******.***
Project manager / resource coordinator
Staley Technology INC
**** * *********** **, ****** Rock, AR 72204
read blueprints
installed and configure Cameras systems and Access points
install and configure POS
Install and repair residential and commercial cable television systems and telecom networks.
Install equipment, inspect and troubleshoot cable equipment and set up internet networks.
Install data and voice cable systems for residential television systems, home routers, and other cabled devices.
Dig and set ground cables, work on poles, install equipment, and troubleshoot any problems with the cable system.
Lay and inspect cable lines, service towers and other equipment based on the location of their customers.
Test newly installed or relocated cables according to company specifications.
Cable and Data Technician
A Access Data Network Solutions, Inc.
4077 Viscount Ave, Memphis, TN 38118
installed cameras and Access points
Install and repair residential and commercial cable television systems and telecom networks.
Install equipment, inspect and troubleshoot cable equipment and set up internet networks.
Install data and voice cable systems for residential television systems, home routers, and other cabled devices.
Dig and set ground cables, work on poles, install equipment, and troubleshoot any problems with the cable system.
Lay and inspect cable lines, service towers and other equipment based on the location of their customers.
Test newly installed or relocated cables according to company specifications.
Dell ServiceTechnician
Unisys 2501 North Harwood St. Suite 1501,
Dallas, Texas 75201 United States of America
Phone: +1-469-***-****
03/01/23- 05/07/23
Evaluating customer needs, providing incident management support, and troubleshooting hardware and software problems computer laptops tablets and PCs
NYJ Adult Foster Care Home
1050 Wong LN
honolulu Hawaii 96817
1/20/2014 -03/01/2022
Setting up and maintaining computer networks for organizations
Installing network hardware and software
Monitoring network performance
Creating backups
Managing access to servers and network resources
Building and maintaining websites
Optimizing server connectivity
Troubleshooting flaws in software, hardware configuration, communications equipment, and then fixing problems as they arise.
USPS
335 Merchant St
Honolulu Hawaii 96813
Clerk / Mail Handler
Retrieving and sorting mail, including packages, by department and category
Delivering mail to correct department or recipient and forwarding misdirected mail
Preparing documents and other items for shipping and calculating correct postage
Using mail sorting and postage meter machines and other postal tools and equipment
Examining mail for correct postage, security features, and personal and confidential information
PGTEK
11921 Freedom Dr
Herndon, VA 20190 United States
06/2013 - 10/2013
Senior Network Engineer
Duties, Accomplishments and Related Skills:
Senior Network engineer in charge of writing System Development Plan (SDP) for the United States Army Korea
Under the Yang sang Relocation Program (YRP) Designed voice over ip (VOiP), data, and Outside Plant fiber determining feasibility of all and data and fiber requests, and identifying future fiber OSP projects in support if the transformation for USARK.
Engineering Solutions and Products
Federal Way
Eatontown, NJ 07724 United States
10/2004 - 06/2013
Lead Exercise Communication and Network planner
Duties, Accomplishments and Related Skills:
Served as the United States Army Pacific Command (USARPAC) Lead planner and engineer for various mission and exercise in the Pacific Region. Responsible for the planning installation, maintaining and troubleshooting various secure and non-secure Voice (VoIP) Data non-secure network (NiPR), secure (SiPr) network, and Video teleconference (VTC). SL-100; digital communications OC3, DS3, DS1, DS3, T1 Fiber, ISDN; and DCO circuits. Ensured proper functions of operating systems and applications Windows, MS Office; computer support PC hardware and configurations, troubleshooting; power experience Including, Lorain, DC distribution systems, troubleshooting and the use of various troubleshooting equipment.
Senior Electronics Technician
Served as a System Engineer for Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) and the Single Shelter Switch Base Band Node (SSS BBN) package. Researched, planned, interfaced, designed, developed, tested, implemented the BBN various networks. Interfaced, monitored and troubleshoot a multitude of secure, non-secure and coalition commercial, strategic and tactical local and wide area networks (LAN /WAN), commercial, Internet Protocol (IP) and tactical and voice and secure VTC mediums and Peripherals worldwide. Additional duties include the installation and monitoring and troubleshooting of Cisco Router and switches. The installation operations maintaining and troubleshooting of the Promina 400 and 800 and Intrusion Detection System (IDS). Installing, configuring and administering a multiple server : Domain Controller,
MS Exchange, WUS/ SUS. Served as part of the Active directory team ensured the
Maintenance of the hardware and software by preventive and corrective. Supports and maintains the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server and other applications in the college by providing installation, maintenance, troubleshooting, security, administration, account management and resolution of software and hardware issues as well as develops new system designs.
Maintenance Initiated the documentation of the system inventories and operating procedures.
Supervised the system working, including the various changes and modification made to it.
Upgraded the systems to the standards of the US Army. Provided call support to customers on a rotational basis.
Over two years’ experience in the installation and maintenance of the SL-100. Perform telephone moves, adds, and changes (MACs) when identified by users. This includes software programming within the switch consisting of but not limited to: adding new features, stations, network groups, to include T-1s and the associated routing of those T-1s, Automated Call Distribution (ACD) groups, and installing station cable. Legacy voicemail system added new voice Mail Boxes, automated attendants, and changing existing automated attendants, deleting existing stations, mailboxes, automated attendants, etc. Performed switch operational programming, install and activate added equipment to switch (SL-100) and/or delete/remove equipment in accordance with approved engineering plans, trouble resolution, and Customer Service Orders (CSO) completion on the Nortel Avaya SL-100, system remotes, and system peripheral sub-systems and complete all translations and routing changes and additions. Review and distribute daily and monthly OM reports. Investigate and correct any issues identified on daily and monthly reports. Ensured that the following tests are performed daily: ALT, ATT, REX, AUTOIMAGE, and KILLER TRUNK. Perform Service Order (SERVORD) programming for adds, moves, and changes to Meridian Business Sets, analog circuits, Video Teleconference (VTC) and Integrated Services Digital Network (ISDN). Regular monitor maintenance of the HVAC, DC Power Plant Enter, track and resolve any trouble tickets or routing maintenance tickets. Install and remove Line Cards in switch. Possess knowledge of wiring and be able to monitor the switch SCAN points that are used for various alarms. Experienced in work the KG-175A/D, KIV-7, and KIV-19. Extensive knowledge working with Teleport and have an understanding of implementing Gateway Access Authorization (GAAs) for I Direct, Linkway, Linkstar, EBEM, ESEM, Call Manager and Promina missions using information provided from unit and RSSC through CARS, email correspondence and EMERALDS. GTMS/ITSM Remedy. Understands the customer relationship tool which can be used to log/monitor the issues or problems faced by customers by the means of incident management tickets. Supports team members in taking ownership of tickets and updates the Action/Work log (troubleshooting steps performed during the selected course of action).
World IT Solutions
4423 Forbs Blvd.
Glenarden, MD 20706 United States
04/2003 - 07/2004
Customer Service Technician
Duties, Accomplishments and Related Skills:
Provided Layer 1 customer support for the United States Navy and Marines Corps Intranet network. Provided customer support for Camp Smith, Pearl Harbor NCTAMS Ford Island Makalapa, and other bases around Oahu and Kauai. This is to include installation, termination, troubleshooting and testing of cables with the fluke Network Testing Meter.
United States Army
Schofield Barracks
Honolulu, HI 96819 United States
10/1989 - 04/2003
Small Extension Node Team Chief
Duties, Accomplishments and Related Skills:
Installed tactical telephone links, Cisco routers coax cable high speed Network encryption system Multiplexes UHF, SHF, VHF, SHF, AND FM radios In addition dual Homed, Remote asses Units for tactical cellular telephones switches and other various equipment. Provided full duplex digital voice communication and established multiplexing links to other Tactical tandem switches and extensions. Installed, troubleshoot and performed test on network links. Integrated LAN and Wan networks Routers in secure digital using x.25 and TCP/IP packet switching protocol and cryptographic communication security equipment. Inventory maintenance of all spare circuit packs and peripheral equipment. Regular monitor maintenance of the HVAC, DC Power Plant. Supervised and maintain accountability for mobile Subscriber equipment in excess of 1.5 million dollars.
Education:
University of Phoenix Honolulu, HI United States
Technical or Occupational Certificate 05/2016
GPA: 3.5 of a maximum 4.0
Major: BS information Security
Relevant Coursework, Licenses and Certifications:
CCNA certification
SharePoint End User certification
Network +
Security +
Certified Fiber Optics Cat 4 Cat 5 and Cat 6 Applications
Fusion Splicing certified