General Manager Operations Management

MARIE THOMAS

Phoenix, AZ *****

**********-************@*****.***

PROFESSIONAL SUMMARY

Dynamic General Manager with a proven track record at Papa John's Pizza, excelling in operations management and leadership. Spearheaded strategies that boosted sales and enhanced customer retention, while fostering a collaborative team environment. Adept at problem resolution and cultivating strong relationships with clients and partners for sustained success.

SKILLS

Leadership and team building

Problem resolution

Operations management

Team player

Excellent customer service/

retention skills

WORK HISTORY

General Manager

Papa John's Pizza

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Developed and implemented strategies to increase sales and profitability.

Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

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