Qa Engineer

NIHARIKA VARAKTAM

QA Engineer ********.********@*****.*** +1-614-***-****

PROFESSIONAL SUMMARY

QA Engineer with 4+ years of experience in software testing and automation. Proficient in functional, regression, UI, API, security, and performance testing, ensuring software reliability and efficiency. Strong expertise in Selenium WebDriver, Cypress, Java, Python, TestNG, Cucumber, Adobe Experience Manager (AEM), and API testing using Postman and REST Assured. Adept at screenshot comparison testing, cross-browser testing, and microservices validation. Skilled in CI/CD integration, DevOps methodologies, and automation frameworks to streamline software delivery processes. Highly proficient in SDLC, Agile, and Scrum methodologies, collaborating with cross-functional teams to drive project success. SKILLS

Technical Skills: Manual Testing, Functional Testing, Regression Testing, UI Testing, API Testing, Cross-Browser Testing, Security Testing, Performance Testing, Screenshot Comparison Testing, Test Automation, Selenium WebDriver, TestNG, Cucumber, JUnit, Cypress, Playwright, Java, JavaScript, TypeScript, Maven, Yarn, SQL, MySQL, Python, Adobe Experience Manager (AEM), Web Services, REST Assured, JSON, XML, Microservices, Postman, ReadyAPI, DevOps, CI/CD, Jenkins, Squish, Azure DevOps, Docker, Kubernetes, Git, GitHub, Bitbucket, Agile, Scrum, JIRA, Jama, TestRail, Build Tools, Compilers, Monitoring, Logging, Splunk, ELK Stack, Operating Systems, Version Control, Automated Testing Tools, Systems Integration, Software Development Lifecycle (SDLC), STLC, Continuous Improvement, Continuous Deployment, Security Testing Tools, Software Testing Methodologies, Data Analysis. Soft Skills: Analytical thinking, problem-solving, effective communication, collaboration, adaptability, quick learning, attention to detail, time management, prioritization, team player, conflict resolution, multitasking, proactive, self-motivated, deadline-driven. PROFESSIONAL EXPERIENCE

Molina Healthcare Long Beach CA January 2024 – Present Role: SDET (Software Development Engineer in Test)

• Designed and executed comprehensive test cases for healthcare claims and eligibility management applications, ensuring regulatory compliance, which helped streamline audit processes and mitigate compliance risks.

• Performed manual and automated testing across UI, APIs, databases, and backend systems to validate patient record management workflows, ensuring seamless data synchronization between different healthcare modules.

• Developed and maintained test automation frameworks using Selenium WebDriver, Java, Cucumber, and TestNG, reducing test execution time by 50% while ensuring critical patient information flows correctly across various systems.

• Conducted API testing using Postman and REST Assured, validating backend data exchange in the electronic health records (EHR) system and ensuring accurate synchronization between providers, insurers, and government databases.

• Executed test automation on Linux/Unix environments, verifying system compatibility and performance in real-time claims processing workflows, reducing deployment issues in production by proactively identifying potential failures.

• Utilized JIRA, Jama, and TestRail to track test cases, defects, and execution results, ensuring full visibility into testing progress and defect resolution for a large-scale Medicaid claims processing system.

• Integrated automated tests into Jenkins CI/CD pipelines, enabling continuous validation of software releases and reducing deployment rollback incidents by 30% through early defect detection.

• Actively participated in Agile Scrum ceremonies, contributing to sprint planning, daily stand-ups, retrospectives, and defect triage meetings, ensuring testing efforts were aligned with the fast-paced development cycles of new healthcare features.

• Performed database validation using SQL queries, verifying data consistency across member enrollment and billing systems, which improved data accuracy and eliminated discrepancies in claim adjudications.

• Developed automated UI validation scripts with screenshot comparisons, ensuring accuracy in displaying insurance plan details, medical history records, and provider information, reducing UI-related defects by 25%.

• Validated software compliance with medical device standards (ISO 13485, FDA 21 CFR Part 11) by meticulously documenting test execution results, ensuring that electronic medical records adhered to industry regulations and security standards.

• Collaborated with development teams, business analysts, and field support teams to reproduce, debug, and resolve defects in real- time claim processing systems, leading to faster resolution times and improved software quality.

• Implemented end-to-end test automation using Cypress, leveraging its fast execution and built-in waiting mechanisms to enhance cross-browser compatibility and overall test reliability for the patient self-service portal.

• Conducted exploratory testing on a new telehealth appointment booking system, identifying edge cases and improving application performance under different user scenarios, resulting in an improved user experience.

• Mentored junior testers, providing training on test case design, automation best practices, and defect tracking methodologies, which enhanced the overall efficiency and technical expertise of the QA team. Accenture (Client: Ilmarinen Pension Management) Hyderabad INDIA May 2021 – June 2022 Role: QA Test Engineer

• Developed test plans, test cases, and test scripts to validate pension calculation and retirement benefit processing applications, ensuring compliance with client requirements and seamless user experience for pension beneficiaries.

• Performed end-to-end testing on retirement fund management platforms, verifying complex financial transactions across multiple platforms and ensuring accurate pension disbursements.

• Executed manual and automated tests to validate business logic, system integration, and UI consistency for pension fund applications, ensuring that users could access real-time updates on their retirement savings without inconsistencies.

• Validated API responses using Postman and REST Assured, ensuring seamless data synchronization between pension fund systems, tax authorities, and banking services, reducing discrepancies in monthly pension disbursements.

• Collaborated with developers and business analysts to identify test automation opportunities, leading to increased efficiency in processing pension applications by automating repetitive validation tasks, which reduced manual efforts by 40%.

• Enhanced test automation frameworks by integrating new test cases for pension eligibility rules and withdrawal conditions, improving script reusability and reducing test maintenance overhead.

• Managed test execution in Agile sprints, actively participating in daily stand-ups, sprint planning, and retrospectives, ensuring the timely delivery of high-quality pension management software updates.

• Performed performance and load testing to evaluate system stability under peak pension payout periods, ensuring that the system could handle high transaction volumes during monthly pension disbursements without latency issues.

• Ensured regulatory compliance by validating pension software against industry security policies and GDPR regulations, securing sensitive financial and personal data.

• Conducted root cause analysis on defects related to pension calculation errors and interest accrual discrepancies, providing actionable insights to development teams and reducing recurring issues by 30%. Accenture (Client: Ilmarinen Pension Management) Hyderabad INDIA June 2020 – May 2021 Role: QA Intern

• Designed and executed test cases for pension management portals and mobile banking applications, conducting functional, UI, and regression testing to identify critical defects affecting pension withdrawals and contribution tracking.

• Validated APIs using Postman to ensure accurate data exchange between pension systems, financial institutions, and tax authorities, while performing cross-browser testing to ensure seamless user accessibility across different devices.

• Worked closely with developers and senior QA engineers to troubleshoot pension payment discrepancies and tax deductions, verifying bug fixes and ensuring smooth software functionality.

• Participated in Agile Scrum ceremonies, contributing to sprint planning, daily stand-ups, and retrospectives, while documenting test results and defects in JIRA for streamlined bug tracking and resolution.

• Gained hands-on experience in test automation by writing basic scripts for pension transactions and user authentication, ensuring compliance with QA standards, financial regulations, and data security policies. CERTIFICATIONS & COURSES

• Introduction to Software Testing and SQL for Testers (Coursera)

• Automated Software Testing with Selenium

• Certified Selenium Automation Tester (Udemy)

EDUCATION

Masters - University of South Florida Tampa USA August 2022 – May 2024 Bachelors - G. Narayanamma Institute of Technology and Sciences Hyderabad INDIA August 2017 – May 2021

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