Administrative Assistant Call Center

CHLOE SIMMONS

904-***-**** ***********@*****.*** Lake Mary, FL 32746

CAREER

OBJECTIVE

A self-motivated individual with

the passion and drive to take

ownership of new tasks and go

beyond boundaries to perform

and accomplish tasks. Active

listener and exceptional

communicator willing to

understand conflicts and

provide a positive resolution.

Noted for taking on

challenging tasks in a new

environment.

November 2022 - Present

Administrative Assistant

Technology International Inc., Lake Mary, FL

• Maintained files and filing, keeping sensitive information confidential.

• Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.

• Screened incoming telephone calls, routing to appropriate personnel.

March 2022 - November 2022

Call Center Bank Teller

Fairwinds Credit Union, Orlando, FL

• Supported customer confidentiality and security with stringent discretion.

• Balanced cash drawer and maintained full accountability for assigned cash on hand.

• Complied with BSA, CRA, fair lending, and other

compliance issues as required by policies and procedures. June 2018 to August 2020

Moe's Southwest Grill - Biloxi, MS

Assistant Manager

• Manage the recruitment process, including job description creation, sourcing, screening, and interviewing candidate,

• Assist with onboarding and offboarding processes for new hires and terminations.

• Assist with benefits administration, including enrollment, changes, and terminations, maintain accurate employee records and ensure compliance with legal requirements. Associate In Arts (A.A.)

Mississippi Gulf Coast Community College, Gulf Port, MS SKILLS

• Customer Service

• Labor Relations

• Back Office Operations

• Advanced MS Office Suite Knowledge

Contact this candidate