Customer Service Environmental Services
Resume:
Qwida Hubbard
Manager
Toledo, OH *****
*************@*****.***
Customer service ambassador with 20+ years of experience. Profoundly successful in building and motivating dynamic teams to deliver outstanding QSC&V (quality, service, cleanliness and value) to our patients, families and vendors.
Authorized to work in the US for any employer
Work Experience
Environmental Services
Bon Secours St. Vincent’s - Toledo, OH
August 2022 to Present
• Directed activities for stopping the spread of infections in the hospital.
• Advised admitting personal of rooms ready for occupancy.
• Performed or assisted with cleaning duties as necessary.
• Inspected work performed to ensure that it met specifications and established standards. Caregiver/Manager
Parkcliffe Memory Care Community - Toledo, OH
August 2018 to August 2022
• Employed as an elderly caregiver
• Assisted patients and resident with Activities of Daily Living (ADLS)
• Experienced in operating Hoyer lifts
• Assisted resident with dietary needs
• Monitored blood sugar
• Assisted with household needs, such as cleaning and cooking
• Trained new employees
Custodial Worker
ProMedica Toledo Hospital - Toledo, OH
April 2016 to March 2018
• Directed activities for stopping the spread of infections in the hospital.
• Advised admitting personnel of rooms ready for occupancy.
• Performed or assisted with cleaning duties as necessary.
• Inspected work performed to ensure that it met specifications and established standards. Caregiver
Parkcliffe Alzheimer's Community - Toledo, OH
April 2014 to March 2016
• Maintained records of patient care, condition progress, or problems to report and discuss observations with supervisor or case manager.
• Administered prescribed oral medicines under the written direction of physician or as directed by home care nurse.
• Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with personal care.
• Provided residents with help moving in and out of beds, baths, wheelchairs, or automobiles. Store Manager
Family Dollar - Toledo, OH
January 2012 to April 2014
• Inventory
• Cashier/Deposits
• Customer service representative
• Stocking
• Recover
• Hiring
• Training
• Ordering
General Manager (GM)
McDonald's - Toledo, OH
March 2006 to January 2012
• Interviewed, hired and trained personnel.
• Supervised 65 employees, scheduled work hours, resolved conflicts, determined salaries.
• Counted money in drawers and made bank deposits.
• Maintained food and equipment inventories and records.
• Reviewed work procedures and operational problems to determine ways to improve safety, service,
• Tracked sales performance
• Assisted with payroll
• Developed strong relations with customers and vendors on behalf of the organization
• Determined staffing and scheduling requirements
• Trained and mentored all staff
• Managed and trained new hires
• Successfully implemented new policies and procedures to improve team efficiency
• Monitored and maintained budgets
Swing Manager
McDonald's - Toledo, OH
January 1998 to March 2006
• Customer service ambassador
• Counting drawers/ deposits
• Inventory
• Trained and mentored all staff
• Upheld policies/procedures
• Oversee Food/paper cost
• Managed shifts
Crew Member
McDonald's - Toledo, OH
April 1994 to May 1998
• Customer service
• Grill
• Order taker
• Sweeping
• Mopping
• Trash
• Dishes
Education
Diploma
Whitmer High School - Toledo, OH
Skills
• Alzheimer's Care
• Laundry
• Dementia Care
• Home Care
• Caregiving
• Senior Care
• Meal Preparation
• Hoyer Lift
• Memory Care
• Medication Administration
• Cleaning Experience
• Hospital Experience
• Environmental Services
• Patient Care
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate