Scrum Master Project Manager
Resume:
Anuradha Jonnalagadda
**********@*****.***
Professional Summary:
Detail-oriented Senior Quality Assurance Analyst with 10+ years of expertise in manual, automated, API, and ETL testing across federal, healthcare, and financial domains. Strong hands-on experience with SoapUI, Selenium, Postman, SecureCRT, Oracle, and mainframe testing. Skilled in Agile, Scrum, Waterfall, and hybrid SDLCs. Certified Scrum Master (CSM) and ISTQB Certified, with active IRS MBI and Public Trust clearances. Committed to driving quality through strategic test planning, defect tracking, and process improvement initiatives.
Skills/Tools:
Agile/Kanban/Scrum Tools: Green Hopper JIRA, Rally
Languages/Programming Tools: C, C++, Shell Scripts, Visual Basic, COBOL, SQL, Java, JavaScript, HTML, DHTML, XML, Servlets, EJB, JSP 2.0, ASP 3.0/. NET, JMeter, SoapUI
Databases: Oracle 8.0/9i, DB2, SQL Server and MS Access, DBeaver
Operating Systems: Windows/95/ NT/2000, UNIX (OS Sun Solaris 5.8), OS/390
Testing Tools: ALM, QTP 9.2, Win Runner 6.5/7.5, Quality Center 9.0, Rational Test Manager
Requirements Tools: Rational Requisite Pro, Quality Center, SharePoint
Defect Tracing Tools: Rational Clear Quest, Quality Center, SRTS, PVCS Defect tracker
Mainframes: DB2, JCL, VSAM, COBOL, SPUFI, TSO and CICS
Others: Azure Active Directory, OAuth, MS Office, MS VISIO, MS Project, TOAD, Secure CRT, Secure FX
Education and Certifications:
Masters in Computer Applications
Bachelors in Accounting
Six Sigma (Blue Belt)
ISTQB International Software Testing Qualifications Board
Certified Scrum Master by Scrum Alliance
Freedom Scientific JAWS Certification (508 Compliance Testing)
Security Clearance:
Active High-Risk Minimum Background Investigation (MBI) Clearance (IRS)
Public Trust Clearance (USPTO / USAC)
Professional Experience:
INTERNAL REVENUE SERVICE (IRS), VA Oct 2023 – Till Date
Functional Tester Project: TXP – IOLA
Individual Online Accounts (TXP – IOLA) is an Integrated Project with several modules. Digital Notices and Letters, In-App Notifications, Secure-two-way messaging, eGain that allows taxpayers to file All documents securely and exchange correspondence electronically. Taxpayers will have access to secure online accounts where they can view their account and profile information, make changes, interact with the IRS, and manage preferences for payments, refunds, and communications. The IRS will send taxpayers notices they can understand, delivered in ways they prefer, with clear explanations of issues and steps to resolution. Taxpayers will be able to receive alerts to help them meet filing and payment obligations, understand opportunities to claim certain incentives and learn about life changes that could impact their taxes.
Responsibilities:
Performed Manual Testing for web based and Mobile applications
Tested all API’s using SoapUI and generated OAuth tokens
Wrote test cases, executed test cases, reporting defects, providing daily test status report, conducting meeting, Providing test estimation
Conducted Smoke Testing, Functional Testing, Regression Testing, Expertise in performing manual testing & Automation (emulators IOS Simulators android) Mobile application testing using Appium Tool
Established SOAP UI tool, Database Oracle tool, Invision links necessary for testing
Conducted API gateway testing by establishing Endpoints, resources and Headers
Established Assertions to validate that API gateway services are responding with accurate results
Written Database queries, and executed queries to validate Front-end and Back-end results
Worked on O and M Break-fix items, Enhancements and Re-Implementation Issues after releases
Worked in an agile environment to help product development meet user end goals by attending and assisting in daily standup meetings, weekly backlog, and retrospective/sprint grooming meetings
Executed Batch process (Data Upload) using ETL process, Secure CRT and Secure FX
Tested Multi-Factor Authentication (MFA) policies configured through Azure AD Conditional Access policies for Web Applications
Department of Homeland Security (DHS), VA March 2021 – June 2023
Senior QA Analyst Project: Real Estate Management Systems/ TRIP
Responsibilities:
Collaborated with law enforcement under the TRIP program to verify traveler background checks
Performed SIT, UAT, and regression testing on REMS for employee/contractor space allocation
Prepared test datasets and validated cases for system integration testing
Conducted API testing using SoapUI with REST methods (GET, POST, PUT) and JSON data
Developed and executed test plans, cases, and scripts using HP Quality Center
Verified test data and API responses, including client credential validation and response code analysis
Executed UI, interface, regression, and shakeout testing across standalone, mobile, and web apps
Followed CMMI QA standards and documented bugs via traceability matrices using SRTS
Participated in QA planning, reviews, walkthroughs, and issue resolution with developers
Created Test Data Requirement Specifications and supported White Box/Unit testing coordination
Department of Homeland Security (DHS), VA March 2020 – Feb 2021 Senior QA Analyst Project: DEFEND E
Responsibilities:
Supported the CDM project for enterprise cybersecurity across federal networks, including migration to GovCloud and Elastic Search integration for the NRC
Validated Active Directory (AD) group policies, authentication, and role-based access controls (RBAC) for enterprise applications
Conducted functional and integration testing of Azure Active Directory (Azure AD) for Single Sign-On (SSO) across Windows and web-based environments
Led Agile implementation for NRC, guiding the Technical Deployment Manager and assisting the Product Owner with backlog prioritization and sprint planning
Conducted testing for Active Directory Federation Services (ADFS) integrations for seamless SSO functionality
Reviewed test plans, executed regression tests using Selenium WebDriver, and maintained updated test suites based on evolving requirements
Tracked project progress from development to deployment, conducted stakeholder sessions and 3-Amigo’s meetings, and maintained a risk mitigation log
INTERNAL REVENUE SERVICE(IRS), VA June 2018 – Dec 2020
Senior QA Analyst/CSM Project: WCMS (Web Content Management System)
Responsibilities:
Supported testing team during System & User Acceptance testing, Prepared JSON files for Backend
Led end-to-end project lifecycle including requirement analysis, sprint planning, deployment, and retrospectives in a multi-vendor environment
Facilitated all Scrum ceremonies and ensured backlog grooming, sprint planning, and dry runs were effectively executed
Assisted developers with testing PHP frameworks (Symfony, Composer), front-end technologies (HTML, CSS, JavaScript/jQuery), and Drupal upgrades (Git, TWIG)
Collaborated with stakeholders for feature reviews and scope approvals; prepared Go/No-Go documentation with upper management
Balanced team capacity and resource allocation, estimated user stories, and analyzed traceability metrics to enhance sprint planning
USAC (Universal Services Administrative Co), DC Feb 2017 – May 2018
Senior QA Analyst Project: EPC Post Commit and O&M
Responsibilities:
Worked closely with business to discuss requirement and review specifications
Extensively Used JIRA Tool for writing test cases, logging defects, User Stories and Test run Status
Participated in Automation testing using Unified Functional testing, creating scripts and suggesting updates for Framework according to Functional enhancements
Provided estimates for testing effort and established Acceptance criteria with the Product Owners
Supported Production by timely testing production bugs, Hotfixes and System Enhancements
Developed deliverables like detailed Quality Control, test case and test results
Performed White Box/Unit Testing, Integration, and End-to-End testing
Responsible for test strategy, schedules, Plan and resources to conduct and support the UAT phase of
United States Patent and Trademark Office, VA July 2015 – Jan 2017
Senior QA Analyst Project: Official Correspondence
Worked closely with business to discuss requirement and review specifications
Extensively Used Rally Tool for writing test cases, defect tracking, User Stories and Test run Status
Worked with Project Manager to provide estimates for testing effort
Discussed the Acceptance criteria with the stakeholders
Worked as a liaison between the business and IT project teams while working directly with business clients to investigate, understand and describe business processes and requirements
Developed deliverables like detailed Quality Control, Risk Analysis Report, test case and test results
Performed Functional & System testing, and Integration testing
Responsible for test strategy, schedules, Plan and resources to conduct and support the UAT phase of
Internal Revenue Service, MD June 2013 - July 2015
Senior QA Tester Project: ACA and IDA, Reveal
Responsibilities:
Involved in testing the implementation process of the Affordable Care Act changes that are agreed upon by the Centers for Medicare & Medicaid Services (CMS) and the Internal Revenue Service (IRS)
Developed test plans and test cases for interagency test with respect to the user requirements
Implemented the Functional Decomposition Method to plan & organize for State Based Market place
Prepared Test Data Metrics pertaining to States exchanges and IRS test
Attended Bridge meetings between State, Center for Medicare& Medicaid Services (CMS) and IRS
Translated and interpreted functional requirements involved with the States exchange and IRS
Monitored the logs by logging into the servers running on Linux using Secure CRT and Secure FX
Identified the transactions and monitored the workflow by logging into web Methods user interface
Supported Government User Acceptance Test (GAT) users during GAT testing phase
Participated in walkthroughs and reviews with developers establishing quality policy conformance
Care First BlueCross Blue Shield, Washington, DC June 2012 –May 2013
Senior QA Tester Project: Federal Employee Program (FEP) - ICD10, Dicom and HL7
Akcelerant, PA Aug 2011 –June 2012
Senior QA Analyst Project: Boeing Employees Credit Union (BECU)
Medecision, PA Dec 2007 – Aug 2010
QA Analyst Project: Care Planner and IEXCHANGE
Merck & Co Inc, PA Sept 2005– April 2006
Software Tester Project: Vioxx Litigation Report
Commonwealth of Pennsylvania, PA Feb 2004- Aug 2005
Software Tester Project: Law Enforcement 1033 Excess Property Program
Contact this candidate