Inventory Control Warehouse Supervisor
Resume:
Vinika Nichols
Virginia Beach, VA *****
******.*******@*****.***
Professional Summary
Seasoned Warehouse Supervisor and Inventory Supervisor with 26 years of experience in distribution operations management, inventory control, and team leadership. Skilled in ERP systems, KPI development, and OSHA compliance; adept at data analysis and process improvement. Seeking Warehouse Supervisor and Inventory Supervisor role to leverage extensive background in supervising inventory teams and optimizing warehouse functions. Willing to relocate: Anywhere
Work Experience
Shipping and Receiving Coordinator
PeopleShare Temp Services-Norfolk, VA
February 2023 to Present
Maintaining accurate records of incoming and outgoing items, and ensuring stock levels are sufficient. This may involve regular physical inventory counts and cycle counts. Verifying and recording incoming and outgoing shipments. Preparing items for shipment, and preparing documents such as work orders, bills of lading, or shipping orders.
Tracking, tracing, and updating the status of incoming and outgoing shipments. Picking products for customers work orders then preparing products for shipment via UPS, FEDEX and DHL Daily quality inspections of products received, stored and shipped to customers DC Inventory Control Supervisor
Emser Tile-Suffolk, VA
February 2019 to Present
• Oversee daily inventory and cycle count operations to ensure accuracy and efficiency.
• Lead a team to achieve inventory management targets, distributing tasks to optimize performance.
• Address product quality concerns and coordinate inventory adjustments, ensuring customer satisfaction.
• Develop and implement inventory control procedures, maintaining key performance indicators for continuous improvement.
• Utilized inventory management software to analyze date and generate reports on inventory turnover, leading to a 30% improvement in stock accuracy and a 40% increase in overall inventory efficiency
• Implemented corrective actions that lead to a 35% reduction in inventory shrinkage and a 27.2% improvement in inventory accuracy.
• Daily quality inspections of products to identify any defects, discoloration or damages prior to receiving from vendors or shipping to customers.
Warehouse Supervisor
Haulotte North America-Virginia Beach, VA
August 2015 to January 2019
• Managed a team of 10 to 15 employees, overseeing distribution operations, including the effective implementation of inventory controls, cycle counting, and reporting utilizing Epicor and M3 ERP systems.
• Maintained stringent adherence to warehouse safety standards and regulatory compliance, ensuring the physical condition of the warehouse and equipment met OSHA requirements.
• Directed the Shipping and Receiving department, ensuring the timely dispatch of products through the organization of daily FIFO shipments and conducting thorough data analysis to optimize processes.
• Executed the reporting of all KPI's reports
• Successfully maintained a 99.7% inventory accuracy with a .02% shrinkage level.
• Enhanced the receiving accuracy to 97% by implementing rigorous quality control procedures.
• Managing Inbound and Outbound Logistics
• Coordinating with transportation providers for efficient pickup/delivery schedules. Warehouse Lead/Supervisor
Dollar Tree Distribution, Inc-Chesapeake, VA
May 2014 to August 2015
• Managed warehouse operations, ensuring accurate record-keeping of discrepancies related to shortages, damages, and missing merchandise to reconcile inventory reports.
• Oversaw a team of 10, coordinating order review, label preparation, and packaging for SKU-specific merchandise, as well as overseeing the loading and unloading of bulk shipments. Shipping and Receiving Lead
Beach Packaging-Virginia Beach, VA
February 2014 to November 2014
• Managed a team responsible for effectively resolving inventory discrepancies, including shortages, damages, and missing items to maintain accurate inventory records.
• Coordinated the accurate receipt, measurement, and documentation of merchandise, ensuring proper packaging and labeling for outbound shipments.
Senior Account Manager II
Bank of America-Norfolk, VA
November 2007 to October 2010
• Managed a team to oversee delinquency resolution, resulting in reduced risk of financial loss through effective negotiation and payment arrangements.
• Tailored customer service approaches for individual account holders, enhancing client satisfaction and retention by addressing unique financial needs.
Senior Customer Care Supervisor
Canon Its Chesapeake-VA
August 2000 to October 2007
• Oversaw daily operations of a customer service team, ensuring efficient resolution of client inquiries and product issues.
• Facilitated customer satisfaction by personalizing issue resolution and coordinating with the repair department for expedient service.
• Administered the processing of customer rebates, guaranteeing accurate and timely fulfillment of promotional offers.
Shipping and Receiving Lead
QVC Distribution Center-Suffolk, VA
December 1998 to August 2000
• Ensured precision in inventory management by maintaining a daily log with 100% accuracy, upholding stringent standards for merchandise tracking.
• Facilitated the receipt and processing of inbound products, verifying alignment between packing slips and purchase orders to guarantee accurate product identification, quantity, and delivery details. Education
Associates in Computer Electronics
Tidewater Technology College - Virginia Beach, VA
January 1999 to June 2001
Associate in Computer Engineering
Tidewater Community College - Virginia Beach, VA
January 1990 to June 1992
High school Diploma in General Education
Bayside High School - Virginia Beach, VA
September 1989 to December 1990
Skills
• Jde
• Computer Networking
• EPICOR (3 Years)
• Materials Handling
• Oracle
• Warehouse management
• Warehouse Management Systems (10+ Years)
• M3 (1 Year)
• RF Scanner
• Inventory Control (10+ years)
• Warehouse Experience (10+ years)
• Packaging
• Microsoft Desktop Applications (10+ Years)
• Order Picking
• Data Entry
• Warehouse Supervisor Experience (10+ years)
• Operations Management
• Microsoft Office Programs (10+ years)
• Erp
• Logistics
• Communication Skills (10+ years)
• Shipping & Receiving (10+ years)
• Freight Experience
• Java
• Customer Service
Certifications and Licenses
Driver's License
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