Customer Service Team Members

JM

OBJECTIVE

Dedicated and compassionate professional seeking a rewarding role in healthcare where I can utilize my skills in customer service, collaboration, and caregiving to make a positive impact on patient experiences and outcomes. Eager to contribute to a dynamic team environment and continue my growth in the field of nursing.

SKILLS

In my career, I prioritize Customer Relationship Management, collaborative teamwork, and efficient task execution. I'm dedicated to providing compassionate care and fostering strong communication to drive positive outcomes and build lasting connections.

JAI’NAE MILLS

404-***-**** **.*****@******.***

EXPERIENCE

Grady Memorial Hospital — Sodexo Host

December 2022 - Present

Excel in providing personalized dining experiences to patients, ensuring satisfaction and adherence to dietary requirements.

Leverage in-depth knowledge of menu offerings and dietary restrictions to make tailored recommendations, enhancing patient comfort and well-being.

Maintain a professional and empathetic demeanor while delivering service excellence in a high-pressure healthcare environment.

FedEx Warehouse

August 2022

Efficiently loaded, unloaded, and sorted packages, ensuring accurate placement and inventory management.

Adhered to strict safety protocols, operating equipment like forklifts and pallet jacks responsibly.

Inspected packages for damage, ensuring proper labeling and reporting any issues promptly.

Collaborated with team members to meet productivity targets and maintain operational efficiency.

Maintained a clean, organized work area, contributing to overall warehouse upkeep.

Walmart — Sales Associate

August 2020 - February 2023

Demonstrated proficiency in handling point-of-sale systems and processing transactions accurately and efficiently.

Cultivated lasting customer relationships through active listening and product expertise, resulting in increased customer satisfaction and repeat business.

Collaborated with team members to optimize store layout and merchandise displays, contributing to a positive shopping experience for customers.

Brilliant Stars Childcare — Preschool Teacher

June 2022 - February 2023

Fostered a nurturing and stimulating learning environment for young children, promoting social, cognitive, and emotional development.

Established open lines of communication with parents to gain insights into individual child needs and preferences, facilitating personalized care and support.

Implemented engaging activities and educational programs designed to meet developmental milestones and enhance learning outcomes

EDUCATION

Bachelor of Science in Nursing (In Progress)

Georgia State Perimeter, Atlanta, GA

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