Customer Service Representative

Clemencia Williams

Cordele, GA *****

*************@*****.***

+1-678-***-****

Work Experience

Customer Service Work from Home

Colonial Penn Life Insurance-Cordell Georgia

January 2012 to August 2023

When customers call in about their policy I go over their policy and offer them other benefits if needed Customer Service Representative

Visa / American Express-Miami, FL

June 1997 to May 2000

And charge of canceling credit cards when customers call about the annual fee Education

Computer programming And Medical in Hha CNA and Phlebotomy Florida Institute of careers - Miami, FL

June 1993 to July 1996

Skills

• Phlebotomy

• Medical Records

• Medical Office Experience

• Vital Signs

• Customer service

• Call center

• Computer skills

• Communication skills

• Microsoft Word

• English

• Typing

• Marketing

• Phlebotomy

• Sales

• Customer service

• Microsoft Excel

• Microsoft Office

• Organizational skills

• Quality assurance

• HIPAA

• Data collection

• Office experience

• Bilingual

• Phone etiquette

• Data entry

• Medical office experience

• Medical scheduling

• Recruiting

• ATS

• HR sourcing

Languages

• English - Fluent

Certifications and Licenses

Non-CDL Class C

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