Maintenance Technician Customer Service

Donnavon Shields

832-***-**** *********@*****.*** Houston,TX

Maintenance Technician

SUMMARY

Dedicated Maintenance Technician with a background in Industrial Systems, excelling in equipment inspection, maintenance, and inventory management. Skilled in preventive maintenance to optimize machine operation and minimize downtime. Proficient in generating inspection reports and ensuring compliance with organizational policies. Certified in OSHA 10 with technical expertise in machinery installation, electrical systems troubleshooting, and PLC programming.

KEY SKILLS

• Equipment Inspection & Maintenance • Tool Operations • Product Fabrication • Fluid Inspection

• Machinery Installation • Safety Compliance • Inventory Control •Mechanical Systems Maintenance

• Electrical Systems Troubleshooting• PLC Programming • Hydraulic & Pneumatic Systems

• Welding & Fabrication• Preventive Maintenance • Blueprint Reading

• Machine Calibration • Safety Compliance • Multi-meter & Diagnostic Tools• Customer Service CERTIFICATIONS: OSHA 10 certification

Technical Skills: Pipe Cutter, Nail Gun, Grinder, Drilling Machine, Hand-Saw, Jigsaw, Torque Wrenches, Forklift EDUCATION

Associate of Applied Science in Industrial Systems Texas State Technical College

Course Modules:

Blueprint Reading & Sketching Basic Electrical Theory Rigging & Conveying Systems Industrial Maintenance Boiler Maintenance Motor Control Basic Hydraulics Pumps, Compressors, & Mechanical Drives Pneumatics Programmable Logic Controllers Industrial Power Plant Systems Machinery Installation Piping Standards and Materials WORK HISTORY

Present

Rosenberg, TX Jan '18 Present

Maintenance Technician

H-E-B Distribution Houston, TX Dec ‘24 Current

• Monitor PLC based control systems hardware and software on industrial manufacturing equipment.

• Troubleshoot electrical panels on Ishida bag maker machines.

•work as a team to perform major repairs on industrial ovens and fryers

• Performing preventative maintenance to avoid downtime.

• Maintaining a clean and safe work environment.

Packaging Machine operator -

Pepsico, Frito-Lay

• Optimized the operation of packaging machines for efficient production • Minimize product give-away.

• Performing preventative maintenance to avoid downtime. • Maintaining a clean and safe work environment.

Rosenberg, TX Jan '18 Dec '24

Warehouse selector -

Carroll Tires Houston, TX Jul 16’ Jan 18’

• Managed the receipt and storage of incoming tires for warehouse operations

• Completing inventory of the load, staging tires for future orders.

• Picking Will Call orders for on-site customers.

• Ensuring all orders are pulled and staged for next morning deliveries.

• As a warehouse supervisor my daily duties include creating a weekly schedule of associates. • assigning daily orders to associates. Managing inventory.

• Communicate overall progress at the end of shift.

• Met all order deadlines consistently to uphold operational efficiency and customer satisfaction

VOLUNTEER EXPERIENCE

• Volunteer -Spring Branch (Sam Houston Gardens) Rehabilitation and Nursing Facility

Houston, TX

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