Customer Service Guest Relations

Hello, my name is Chase. I am an experienced and versatile professional with a strong background in both construction and servicing the community. Adept at managing various tasks, from customer service and guest relations to complex projects. Known for exceptional communication skills, patience, and a dedication to providing high-quality work. Skilled in a wide range of technical and interpersonal areas including discussion through problems, planning, and execution of tasks that contribute to the big picture.

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### **Experience**

**Online Grocery Pickup**

*Walmart - Marion, NC*

*March 2022 to August 2023*

- Developed skills in a corporate setting, adapting to company standards and procedures.

- Demonstrated patience and adaptability while handling customer orders and ensuring timely pickups.

- Gained experience in customer service, communication, and organizational skills.

**Construction Worker**

*North Carolina Outreach Group Homes, LLC - Marion, NC*

*March 2020 to Dec 2022*

- Performed general construction tasks including concrete laying, truss hoisting, and painting.

- Trusted with the care of equine and handicapped individuals, fostering a strong commitment to service and community.

- Cultivated a deep appreciation for teamwork and service-oriented work.

**Event Logistics**

*Biltmore Estate, Asheville, NC*

*June 2024 to Current*

●Careful execution of laid out plans

●Commercial size tent set up and break down (100+ft x 100+ft) this cannot be done without teamwork

●Responsible for driving box truck and making on time deliveries

●Urban Navigation

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### **Skills**

- **Technical Skills**: Construction, Carpentry, Masonry, Concrete Finishing, Drywall, Plumbing, Electrical Experience, Low Voltage, CNC, Fabrication

- **Maintenance and Facilities**: Facilities Maintenance, Landscape Maintenance, Lawn Care, Door Hanging, Remodeling, Maintenance

- **Customer and Guest Services**: Guest Services, Customer Service, Guest Relations, Public Speaking, Phone Etiquette, Negotiation

- **Organizational and Management Skills**: Time Management, Organizational Skills, Account Management, Construction Estimating, Construction Management

- **Communication Skills**: English, Bilingual, Communication Skills, Behavior Management, Mentoring

- **Technical Proficiencies**: Computer Skills, Blueprint Reading, Marketing, Sales, Packaging

- **Other**: Heavy Equipment Operation, Mechanical Knowledge, Experience with Children, Handyman, Office Experience

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