SHOLLAY DAVIES
*** ** ******* ** ****, Mesquite, TX 75150
Email: ***********@*****.***
Tel: 469-***-****
PROFESSIONAL SUMMARY
Dedicated and analytical MBA student specializing in Global Supply Chain Management, with hands-on experience in project management, vendor relations, and cost optimization. Proven ability to work collaboratively in cross-functional teams to drive process improvements. Eager to leverage my skills and academic knowledge in a Supply Chain Internship position.
EDUCATION
Master of Business Administration (MBA) - Global Supply Chain Management (Ongoing)
Keller Graduate School of Management, DeVry University
Bachelor of Science (B.Sc.)
Njala University, Sierra Leone
Higher Teachers Certificate (HTC)
Milton Margai Teachers College, Freetown
RELEVANT COURSEWORK
Supply Chain Management
Operations Management
Procurement and Sourcing
Project Management
Data Analysis for Decision Making
SKILLS
Supply Chain Optimization
Project Management
Analytical & Problem-Solving Skills
Vendor Management
Communication & Interpersonal Skills
Report Writing & Documentation
CRM Software Proficiency
PROFESSIONAL EXPERIENCE
Insurance Sales Agent
Health Plan One, TX
August 2023 – Present
Enhanced customer satisfaction by providing accurate information about health plan options, demonstrating a customer-focused approach.
Managed documentation and communication processes to streamline enrollment operations.
Customer Support Specialist
Everise, Remote, TX
April 2022 – March 2024
Analyzed customer needs and provided timely resolutions, improving service efficiency.
Collaborated with teams to enhance service processes and address customer feedback.
Online Business Consultant
May 2015 – July 2018
Developed strategies to optimize business operations, contributing to improved profitability and efficiency.
Employed UX design methodologies to analyze user needs and enhance service delivery.
Deputy Commissioner
Anti-Corruption Commission, Sierra Leone
May 2013 – April 2015
Managed projects and resources effectively, achieving significant cost savings through process improvements.
Oversaw financial and procurement functions, enhancing accountability and reducing budget overruns.
CERTIFICATIONS
1.Graduate Certificate, Global Supply Chain Management, Keller Graduate School of Management, August 2024
2.Project Management Professional (PMP), Project Management Institute (PMI), 2022
ACCOMPLISHMENTS
Developed a Monitoring and Evaluation Framework for the Anti-Corruption Commission, focusing on process improvements.
Supervised project teams to implement strategic initiatives, achieving a 25% reduction in cycle time.
Managed strategic initiatives in IT and construction, achieving a 25%
reduction in cycle time and improved cash flow.
RESEARCH EXPERIENCE
Dissertation: Operations Analysis and Program Evaluation of the Sierra Leone Anti-Corruption Commission
Project: Assessment of Technological Needs of Small-Scale Onion Growers in Sierra Leone
INTERESTS
Keen interest in supply chain optimization and logistics within the food industry.