Quality Assurance Customer Service

RUTH DELIMA

Puyallup, WA *****

****.********@*****.*** / 206-***-****

SUMMARY

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. SKILLS

Equipment maintenance

Quality assurance

Technical troubleshooting

Customer service

Public speaking

Flexible and adaptable

Verbal communication

Friendly, positive attitude

EXPERIENCE

Front End Kitchen / Evergreens Salads - Seattle, WA 03/2024 - 08/2025 Conducted routine maintenance and repairs on mechanical systems and industrial equipment. Conducted testing of software and systems to ensure quality and reliability. Managed household errands and other essential duties. Activities Assistant / Avamere Rehabilitation Of Burien - Seattle, Washington 10/2024 - 02/2025 Assisted in the development of activity plans for residents on a weekly basis. Assisted with transportation arrangements for offsite activities when required. Introduced new arrivals to other participants, explained facility rules and encouraged participation. Maintained adequate supplies to meet activities needs. Documented progress notes regarding participant's involvement in recreational programming. Helped participants enjoy activities while ensuring adherence to protocol. Donation Attendant / Threshold Giving - Seattle, Washington 08/2024 - 09/2024 Prioritized safety for staff and donors by keeping walkways clear and using proper stacking techniques. Interviewed potential clients, collecting personal information to determine eligibility for social assistance. Educated donors on charity's policy, programs and mission to promote organization and encourage support. EDUCATION AND TRAINING

Penn Foster College - Scottsdale, AZ Expected in 06/2026 LANGUAGES

Tagalog:

Native/ Bilingual

RD

CERTIFICATIONS

Food Handler Certification

ACTIVITIES AND HONORS

Gardening

Violin and Electric Guitar Player

Lash Technician

Fashion Model

Dancer

REFERENCES

References available upon request.

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