Scrum Master Quality Assurance

Sowmya Rangaraju

Phone: 469-***-****

Email: ******.********@*****.***

Linkedin : https://www.linkedin.com/in/sowmya-vemula-7aa18088

Professional Summary - Banking Payments SME, GPPSP UAT Manager

Results-driven Quality Assurance Professional with over 10+ years of experience specializing in ISO 20022 standards, High Value & Low Value (Swift payments) domain testing. Proficient in executing comprehensive test strategies using industry-standard payment processing systems including GPP-SP, GPS, HUB, and INTROFAC. Known for exceptional analytical skills, attention to detail, and a commitment to excellence. ISTQB and Scrum Master Certified, recognized for consistently delivering top-tier performance and contributing to team success. Experience in software testing supporting RTP (ISO 20022), ISO Wire, using payment processing systems - GPP-SP, GPS, MTS, HUB and INTROFAC.

Expertise in facilitating with business and global stakeholders through planning, organizing, coordinating, executing, along with BRDs, CRDs, FRSDs, CRs, estimates, functional specifications and the Test closure certificate (TCC).

Understanding of Payment Modernization strategy and complete hands-on exposure to ISO2022 (pacs0008, pacs009, pacs004, pain001, Pain002, pacs002, camt056, camt029, return/cancellation payments), investigation messages (CAMT110, CAMT111), MX Migration, SWIFT messages, ACH, Fedwire, SEPA.

Hands on experience in End-to-End Testing, Industry Testing, Buddy Testing, Integration Testing performed before implementation.

Experience in MTS payments that includes the verification of financial transactions, messages formats, validation rules, integration between different banking systems.

International work experience supporting China GPS team for Low value Testing.

A result-oriented and adaptable team player / leader with well-developed abilities to handle cross-cultural, cross-functional and multi-hierarchical aspects of a corporate environment.

Manage implementation strategy, organizational change management, strategy execution and production support, defect/problem tracking, Maintenance & Operation, and test.

Provided expert training support to operations and other teams, boosting their productivity managing production issues.

Having Knowledge in ACI MTS payments processing system for processing real time payments using ISO 20022.

Leading 8 team members supporting End to End and UAT Testing.

Management and Leadership Skills

Project Management, Business Analysis and Testing

Testing Expertise

RTP (ISO 20022), ISO20022 Wire, High Value & Low Value (Swift, ACH payments) domain testing executions using payment processing systems - GPP-SP, GPS, HUB and INTROFAC, API Testing, Mobile APP testing.

Domains

Banking Payments, Health Care and Retail products

Documentation

Business Requirement Document, Project plan, Test Plan, Test Completion Certificate (TCC), Configuration requirement document, Change Management, Product Adoption document, Business requirement document, User stories, Use cases, Functional Specification document, Estimations, Review documents, Traceability document, Training Material.

Environments worked on

IBM Mainframe, IBM Personal communication, IBM MQ

Tools/Applications worked on

Microsoft Office Suite, Jira, Mercury Quality Centre 11.00, SOAP UI (IBM MQ)/ POSTMAN, MS SQL/ Oracle, TOSCA(Beginner), File Transfer tools, GPP, GPPSP, HUB, INTROFAC, TOSCA.

Certifications

ISTQB, Certified Scrum Master, GCP Foundational

Awards

Role Model (HSBC), Top Performer (HSBC), Star of the Quarter (HSBC), Super Star Awards (HSBC)

Professional Organizations

Feb 2015 – Aug 2024 HSBC India

Aug 2014 – Feb2015 TenXLab

Apr 2013 – Aug 2014 Dega Technologies Pvt Ltd.

Professional Experience

HSBC– GPPSP QA UAT – Manager (Real Time Payments)

Real time Payment – US, AU, ME and VN Mar 2022 – Aug 2024 UAT Manager

Real time payments – US, AU, ME and VN Sept 2020 – Mar 2022 UAT LEAD

SEPA (Low Value and High Value – Singapore Orchid) Feb 2015 to Sept 2020 UAT QA Analyst

Contribution: -

Interacting with the client to initiate the kick-off meetings to demonstrate the project execution through planning, organizing, coordinating, and test pack, test plan activities using Scrum methodology.

Attending Business walkthrough to understand the requirements and Led testing efforts for high-value and RTP.

Drive teams and individuals in planning and executing roadmaps, releases, and work backlogs.

Executed test strategies across various payment processing systems, enhancing the accuracy and reliability of payment processes.

Handled High Value, Low Value and RTP payments using GPPSP and GPP as Payment processing engine and ensuring Message formats are compliance with ISO20022 and SWIFT standards

Conducted API testing for GPPSP API interface using SOAP to validate request and responses through payment engine interfaces.

Conducted Mobile banking application testing to validate end to end payments processing using HSBC personal internet banking.

Processed Domestic and cross border transactions analyze, identify the test data issues during the UAT/End to End/Industry phase of testing and providing solution.

Mentored junior testers and led initiatives to improve testing frameworks, resulting in a 15% reduction in defect rates.

Lead efforts to identify risks, resolve key project conflicts, and establish appropriate resolution paths.

Collaborated with cross-functional teams to implement Agile methodologies, improving project efficiency and delivery times.

Preparing daily status reports of core implementation and provide for leadership to track the SLA’s and overall performance of testing team.

Subject matter expertise in payments domain include MT and MX messages.

Conducting daily standup meetings with team members on prioritizing tasks.

Guiding team members in writing user stories for the client requirements and prioritizing test execution on functionality basis and validating the test results post execution.

Analyze, identify the test data issues during testing and providing solution.

Tracking defects on time and raising with the business and development teams on priority basis.

Providing cross training to the team members on different payments processing system.

Preparing test plan and Test Closure certificates and submitting to Manager.

Participating in project implementation and supporting testing.

Providing PPT on project functionalities to Operations team before implementation.

Performing the test execution for the written test cases.

Raising defects during the test execution and assign to the concerned parties to remediate.

Involved in testing Cognos and On Demand reports

Participated in Industry and Archive testing.

Cross validates the test results post execution to mitigate the defects.

Single point of contact for low value payments.

International work experience supporting China GPS team for Low value Testing.

TenXlabs (Health Care and retail products) Aug 2014 to Feb 2015 Software Test Engineer

Contributions:

Understanding the Requirements and Project functionality.

Involved in product knowledge transfer sessions with business team.

Involved in designing test scenarios using business requirements.

Generated scripts for given Scenarios using Apache J-meter 2.11 version

Associated with Senior Performance Test Engineering to perform Load Testing.

Dega Software Technologies (Web Applications) Apr 2013 to Aug 2014 Software test engineer

Contributions

Understanding the Requirements and Project functionality.

Involved in product knowledge transfer sessions with business team.

Involved in designing test scenarios using business requirements.

Generated scripts for given Scenarios using Apache J-meter 2.00 version

Performed manual testing on web applications supporting banking activities.

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