Data Entry Customer Service
Resume:
L
Kayla Love
Kaylalove****@gmail.
com
Redford, MI 48239
SUMMARY
I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Care Plan Implementation
Clinical Quality Program Standards
Case Management Experience
Good Decision Making
Dependable and Responsible
Critical Thinking
File Maintenance
Appointment Scheduling
Customer Service
Problem Resolution
Data Evaluation
Inbound and Outbound Calling
Sales Expertise
EXPERIENCE
Home Health Care Provider
Livonia, MI
Assisted living care/ Mar 2022 to Current
Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
Data Entry Clerk
Livonia, MI
Consumers Energy/ Dec 2021 to Current
Ensured compliance with all relevant rules and regulations governing data entry activities.
Utilized specialized software applications related to the job role. Collaborated with other departments to resolve issues regarding incorrect data entries. Performed data entry from paper documents, emails, and other sources into computer systems.
Reviewed existing information for accuracy and made necessary corrections. Maintained confidentiality of sensitive information entered into the system. Organized files according to established procedures for easy retrieval later on. Compiled reports based on gathered information.
Processed customer orders accurately and in a timely manner. Scanned documents into appropriate databases for storage purposes. Provided support to management staff in regards to data entry processes. Researched requested information using available resources when necessary. Work From Home Agent
Detroit, MI
DTE Energy/ Jan 2023 to Dec 2023
Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
Answered incoming calls in a timely manner and provided accurate information on products and services.
Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
EDUCATION AND TRAINING
Licensed Esthetician : Skin Care Anatomy
Elevate Salon Institute Jan 2023
Royal Oak Mi
Lee. M Thurston High School Jun 2020
Redford, MI
Contact this candidate