Continuing Education Front Desk
Resume:
Courtney Hartman
Madison, AL *5758
*********.***@*****.***
EXPERIENCE
Hair By Courtney Madison, AL
Owner/ Stylist (June 2023-Present)
•Showed up on time, ready to provide scheduled service to clients.
•Educated clients on hair products and healthy hair maintenance.
•Kept a clean and tidy work space. Including sanitization of all tools and appliances.
•Searched and kept up to date on trends and continuing education opportunities.
•Completed various assigned tasks upon request for salon maintenance. Topgolf Huntsville, AL
Bayhost (November 2022-June 2023)
•Greet and assist bays with the sign-in process and give safety tours to each group.
•Take food and beverage orders quickly and accurately, making special note to allergies and restrictions, while offering suggestions and promoting our featured menu, as well as ringing the orders in to our POS to be sent to the bar and kitchen.
•Caring for the bays throughout their time at Topgolf, being present when questions or concerns are presented to me.
•Present checks to the guests and collect payment in a timely manner at the conclusion of their time in the bay.
•Buss anything on the table that was not removed during pre-bussing to be ready for the next guest to be seated quickly.
High Class Studio Champaign, IL
Salon Owner/ Stylist (November 2021-November 2022)
•Welcomed incoming business and scheduled appointments.
•Educated clients on hair products and healthy hair maintenance.
•Kept a clean and tidy work space. Including sanitization of all tools and appliances.
•Searched and kept up to date on trends and continuing education opportunities.
•Became a certified Hair Extension Stylist, later becoming an educator for the company. Salon 105 Champaign, IL
Lead Stylist (November 2020-November 2021)
•Showed up on time, ready to provide scheduled services to clients.
•Educated clients on hair products and healthy hair maintenance.
•Kept a clean and tidy work space. Including sanitization of all tools and appliances.
•Searched and kept up to date on trends and continuing education opportunities.
•Became a lead stylist after being promoted from protege. Savoy Recreation Center Savoy, IL
Front Desk Associate (October, 2017-August 2022)
• Completed paperwork, collected payments, authorized receipts to sign-up children for day camps and patrons for various programs.
•Interacted with, well over, 20 customers daily to sign them up for memberships and use of rentals.
•Accurately used company’s membership database.
•Answered phone calls, scheduled appointments, collected mail, and other duties as assigned.
Savoy Recreation Center Savoy, IL
Camp Counselor/Coordinator (July, 2014-August 2022)
• Lead multiple day camps, averaging 50+ children ages 5-12.
•Greeted parents and children upon arrival and dismissal.
•Received a promotion to Summer Camp Coordinator in May 2019, which included above duties and designing lesson plans, while overseeing a staff of 20+ young adults. Leadership & Skills Achievements
• Time Management
• Communication
• Organization
• Technological Skills
• Tricoci Creative Demo Winner
• 90/90 Club (90% GPA, 90% Attendance/ Semester)
• High Bayhost Score (based on guest
experience surveys)
• Promoted to a supervisory role at
the Savoy Recreation Center.
EDUCATION
Tricoci University of Beauty Culture Urbana, IL
Program: Cosmetology (Graduation: October, 2020)
Parkland Community College Murray, KY
Major: Agricultural Education (December, 2018-May 2019) Murray State University Murray, KY
Major: Agricultural Education (August, 2018-December, 2018) Saint Joseph-Ogden High School Saint Joseph, IL
(Graduated: May, 2018)
REFERENCES
Available upon request.
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