Administrative Support Client Relations

Elaine Arentz

**************@*****.*** 717-***-**** Gettysburg, PA 17325

SUMMARY OF SKILLS

● Legal research and case briefing

● Proficient in Microsoft Office (Word, Excel, Outlook)

● Document preparation and case file management

● Strong written and verbal communication skills

● Client relations and administrative support

EDUCATION

Associate of Applied Science, Paralegal Studies August 2024 - Present Harrisburg Area Community College, Harrisburg, PA

Honors & Awards: 3.6 GPA, Dean’s List [Fall 2024], Member of Phi Theta Kappa Honor Society, PNC Foundation Social Justice Scholarship Recipient

EXPERIENCE

Preloader UPS Gettysburg, PA February 2022 - May 2022

● Organized and distributed 500+ packages daily, consistently meeting strict deadlines and ensuring on-time, accurate deliveries.

● Improved time management and efficiency skills by working in a high-volume, fast-paced environment, contributing to a 20% reduction in sorting errors and faster turnaround times. Warehouse Associate Target Distribution Chambersburg, PA October 2021 - February 2022

● Picked and organized 400-600 items daily from warehouse shelves to prepare for sorting and distribution, consistently meeting tight deadlines and maintaining high accuracy rates.

● Developed strong time management and efficiency skills in a high-volume, fast-paced environment and on-time fulfillment.

Outrider/Manager Confederate Trails of Gettysburg Gettysburg, PA March 2021 - October 2021

● Oversaw daily stable operations, ensuring animal safety, facility cleanliness, and adherence to care schedules through strong organizational and attention-to-detail skills.

● Delivered guided tours to groups of up to 20 guests, providing engaging and educational information about the animals and facility history, resulting in consistently positive guest feedback.

● Provided friendly, responsive customer service by answering visitor questions, addressing concerns, and assisting with activity sign-ups.

● Maintained accurate feeding, medication, and care logs for all animals to support health and safety standards.

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