Customer Support Outbound Sales

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EZE SOMADINA NORA

Enugu State, Nigeria

Email: *************@*****.*** Phone: +234 704-***-****

Professional Summary

Results-driven customer support and sales professional with proven experience in cold callin

g, outbound sales, and client relationship management. Known for exceeding targets, deliver

ing top-tier customer experiences, and working independently in fast-paced environments. P

assionate about helping businesses grow through effective communication and service deliv

ery.

Core Skills

* Cold Calling & Outbound Sales

* Customer Support (Email, Chat, Phone)

© Writing & Typing (60+ WPM)

« Lead Generation & Appointment Setting

* CRM Tools (2.9., HubSpot, Zcho, or similar)

* Excellent Verbal & Written Communication

* Remote Work Collaboration

Work Experience

* Travel Expert - Dreamport

October 2024 — April 2025

Engaged in cold caling and outbound sales to promote travel services

Consistently exceeded monthly sales targets and closed high-value deals

~ Built long-term client relationships by providing tailored travel solutions

- Handled customer queries and complaints with professionalism and care

- Maintained accurate records using CRM systems

Education

Bachelor's Degree in Mass Communication

Institute of Management and Technology, 2024

Availability

Open to fulltime or part-time remote freelance opportunities

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Flexible with time zones and shifts

Contact this candidate