Data Entry Specialist

AMY RIGBY

********@*****.*** 850-***-**** Pensacola, FL 32534

Summary Highly-motivated individual with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills Effective Communication

Route Planning and Adjustment

Fleet Management Software

Traffic Monitoring

Client Interactions

Dispatching Workers

Adjusting Routes

Processing Orders

Digital Dispatch

Roadside Assistance

Closing Tickets

Administrative Duties

Cashier

Residential / Commercial cleaner

Experience Professional Cleaner 09/2010 - Current

Amy's Top To Bottom Cleaning Services Pensacola, FL Perform routine weekly, bi-weekly, and monthly cleaning for 15 homes. Also, perform final cleans on new construction.

Dispatcher 04/2017 - 01/2023

Fletcher's Towing Pensacola, FL

Direct dispatching, routing and tracking of fleet vehicles. Maintain updated and detailed records of calls in physical and electronic database. Closely monitor dispatch board to prioritize calls. Organize drivers work to accomplish consistent work within organizational standards. Assist customers in determining their location when needed. Work remotely 7 nights per week, 12 to 16 hour shifts. Took credit card payments, closed tickets, and invoiced customers. Customer Service/Purchasing Agent 01/2015 - 03/2017 Separation Systems Gulf Breeze, FL

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

resolved client inquiries regarding statement information and account balances. Recommended products to customers and suggested other options if preferred product was unavailable.

Contacted customers to return routine and general calls promptly. Chemistry Lab Analyst (Contract) 09/2013 - 11/2014 Ascend Performance Materials CANTONMENT, United States Performed high complexity testing on Polymer, Vydyne, and other materials used in the A

R

manufacturing process

Prioritized work assigned, maintained accurate records of work performed while following all OSHA safety guidelines.

Recorded and interpreted laboratory results

Maintained cleaned and organized work areas at all times Prepared and validated buffers and in-house reagents, calibrators and controls in advance of laboratory testing and analysis orders.

Engaged in instrument maintenance and basic troubleshooting of LC-MS/MS, serving as primary operator of LC-MS/MS and reviewing QC .

Environmental Chemist 10/2006 - 09/2013

Test America Laboratory Pensacola, FL

Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.

Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.

Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.

Coordinated and performed analytical tests to comply with established standards and specifications.

Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.

Education and

Training

High School Diploma 05/1986

Pine Forest High School Pensacola, FL

No Degree: General Core Studies

Pensacola Junior College Pensacola Florida

No Degree: Pre Nursing And General Biological Sciences Pensacola State College Pensacola, FL

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