Network Operations Red Hat

Senior Lead Network Operations Engineer with extensive experience in Unix/Linux system administration, network operations, and cloud services. Skilled in managing large-scale global infrastructures, including 1.2K+ Linux-based Red Hat servers and SDN platforms. Proven track record in lifecycle management, crisis resolution, vendor collaboration, and process improvement. Expert in Red Hat Enterprise Linux, RHOSP, Openshift, VMware, Cisco IOS/IOS-XR, and Juniper technologies. Leadership in team management and project delivery with a strong customer-focused approach and operational excellence.

PROFESSIONAL EXPERIENCE

Technical Lead Expert Engineer (Cloud Services) Jan 2016 - Dec 2024 Orange Business Services Reston, VA

• Led a team of systems and networking engineers managing lifecycle of complex cross-functional projects and global network platforms.

• Directed project delivery including network implementation and problem resolution, ensuring on-time completion.

• Led process improvements in crisis management, incident and problem management, lifecycle, and vendor management to reduce deployment delays.

• Owned system administration of 1.2K+ Linux-based Red Hat servers, developing infrastructure management tools using Docker, Ansible, and DevOps techniques.

• Managed system and network reviews ensuring solutions met customer and operational requirements with minimal downtime.

• Guided subject matter experts in troubleshooting and resolving issues with scripts and ansible playbooks in SDN environments.

• Fostered global cross-team process improvements streamlining operations and reducing costs.

• Contributed as a member of the 'Orange-Experts' group, supporting technical delivery and global collaboration. Senior Network Operations Engineer (Team Lead) Feb 2000 - Jan 2016 Orange Business Services (OBS), Reston, VA

• Led operational support for global BGP/MPLS network infrastructure spanning 220 countries, ensuring reliability and performance.

• Managed a multivendor environment including Cisco and Juniper networking equipment.

• Implemented transitions and enhancements in network operations call centers (process improvements)

• Provided customer design, implementation, and operational support for major clients such as Sony Pictures. Senior Network Analyst Mar 1995 – Feb 2000

First Union National Bank, Charlotte, NC

• Analyzed and supported network operations ensuring system integrity and performance. EDUCATION

• New Mexico State University (NMSU), USA, Las Cruces Business Management and Computer and Information Science, 1996 CERTIFICATES

• RHCSA-9, Red Hat, 2024

• CCIE, Cisco, 2001

• CCNP, Cisco, 2001

• CCNA, Cisco, 1998

SKILLS

Unix and Linux system administration, Red Hat Enterprise Linux (RHEL), RHOSP and OpenShift, VMware and virtualized environments, Cisco IOS/IOS-XR and Juniper Junos, Cloud services and SDN platforms, Lifecycle management and process improvement, Incident and crisis management, Network protocols including TCP/IP, Security management and troubleshooting, Hardware and software installation and configuration, Team leadership and project management, DevOps tools such as Docker and

Ansible

Stafford, VA 22554 ● kjclark62 @ yahoo.com ● linkedin.com/in/KevinJohnClark6 6

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