Graphics Designer Information Technology

History

Muhammad Ahsan Ali

Karachi, ***** Pakistan

+923********* 031********

********************@*****.***

Hardworking and reliable person with the ability to learn quickly and work well in different types of jobs. Experienced in doing office tasks like managing files, talking to clients, and organizing data. Always focused on completing work properly and helping the team achieve goals.

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Skills

Graphics Designer

Sales and marketing strategies

Microsoft Office

Problem-Solving

Teamwork

2023-04 - 2024-01 Media Monitoring Officer

Media Track Pakistan, Karachi

• Established departmental policies, yearly objectives, areas of opportunity and goals related to sales and budgeting

• Discussed marketing goals with clients to identify needs and articulate details to marketing team

• Bought advertising space in newspapers and magazines

• Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files

• Created and managed spreadsheets for daily reporting and task tracking.

• Maintained and updated data using Microsoft Excel on a regular basis. 2020-10 - 2022-01 Direct Sales Officer

Zong Franchise, Karachi, Sindh, Pakistan

• Utilized CRM software to manage client information, track leads, and monitor sales progress effectively.

Education

Certifications

References

• Conducted market research to identify new opportunities for business expansion and diversification of products offered.

• Enhanced customer satisfaction by providing timely product information, addressing concerns, and resolving issues promptly.

• Participated in regular training sessions to stay updated on industry trends, product developments, and competitive landscape.

2024-2 – 2024-12 Service Quality Officer

JS Bank, Shaheen complex

Employed at JS Bank on a contractual basis.

Initially responsible for customer account opening and documentation.

Transferred to the Service Quality department after 4 months.

Managed customer complaints and efficiently resolved EKYC-related issues.

2024-9 Intermediate:

Allama Iqbal Open University (in process)

Certificate in Information Technology From Global Computer Institute - Karachi Certificate in Graphics Designing From Global Computer Institute - Karachi Available Upon Request

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