SHAWN HICKS
***** ***** **** *****, **********, Virginia, 23112 • 804-***-**** • **********@*****.*** Highly motivated leader with extensive management, customer service, and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience, and elevating company profile. Sales
Marketing
Staff training and development
Team leader and builder
High School - 1986
Halifax County High School - South Boston, VA
United States Army 82nd Airborne Division - Fort Bragg, NC Pre-Owned Sales Manager - January, 2022 to Present Pearson Honda - Midlothian, VA
Achieved meeting manufacturer's certified monthly objective goals. Implemented a new internet process that involved setting and confirming appointments to increase show and closing ratios. Developed Friday one on one meetings with individual sales consultants to highlight emails, phone calls, appointments, and sales. Pre-Owned Sales Manager - January, 2021 to January, 2022 Loyalty Toyota - Chester, VA
Achieved over one hundred used cars sold several months out of the year. Increased used car volume by forty percent.
Implemented new merchandising and description processes to improve internet vehicle search pages. Developed internet processes to increase show rate and closing ratios. Created a budget inventory that increased dealership revenue and minimized the amount of vehicles wholesaled. Pre-Owned Sales Manager - August, 2017 to January, 2021 Mechanicsville Honda - Mechanicsville, VA
Increased new and used car volume by twenty percent. Developed a system for a special finance manager to attract bankruptcy clients. Implemented Kelly Blue Book instant cash offer program. General Sales Manager - January, 2015 to August, 2017 CMA's Colonial Subaru - Chester, VA
Developed client base for brand new, open point dealership. Succeeded in leading a sales team in a one price sales environment. Worked closely with marketing to develop local partnerships to help brand a new dealership. Professional Summary
Skills
Education
Work History
General Sales Manager - December, 2000 to December, 2015 West Broad Honda - Richmond, VA
Initiated special finance program that increased used car volume by an average of twenty five cars per month. Increased used car sales from fifty monthly to a hundred car average a month. Achieved the used car record of one hundred fifty three sold.