Customer Experience Information Technology
Resume:
Internal to Wipro
Bhushan Patil
Admin support in-charge,
Wipro Limited, Airoli.
Mobile: +91-704*******
Address:- Shree Saket by Shree Group, Floor 6th- 605, GB Road, Owale, Thane West, Maharashtra 400615.
****************@*****.***
Objective
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Intend to build a career in a leading corporate with committed and dedicated people that will help me in exploring myself fully and embark my potential. Further with goals contribute my technical expertise I the undersigned look forward to work as a key player in challenging & creative environment and lead a team to the utmost progress of the organization. Academic Qualifications: B.Sc in Information Technology – 2017 (Mumbai University) School / Collage University Year Percentage
Indira Gandhi
Vidyamandir, Thane
Maharashtra State
Board
2009 51.69%
Gynodaya collage,
Thane
Maharashtra State
Board
2011 61.50%
Gynodaya collage,
Thane
Mumbai University 2015 60.00%
General competences:
Flexible and responsive to changing work patterns.
Result oriented with good skills and conscious of responsibility.
Willingness to learn regularly.
Ability to retain resolution focus under pressure. Internal to Wipro
Work Experience:
Administrator
Wipro Limited – Mumbai (1 Oct 2023 – Present)
To Take NDMP Policies Backup for storage by Veritas NetBackup tool.
To check Citrix VM Machine’s Disk and Run the batch file.
Citrix health check.
Check Accops server’s from Hywork and VPN service from HYsecure client and Controller service
Check Citrix Licence and session by Citrix Studio tool and Build RDS Licence from RDS Manager.
To Check Citrix Farm Report 7.19
Create Vaultize id, Citrix Access as well as Accops access for Employee.
Transfer Citrix / Accops access from existing employee to new employee using Active Directory.
Check Uptime and Disk space for Vaultize server and Websense demon’s from Putty.
Block URL’s on Forcepoint by Exception and in Netscope by Using Web Policies.
Check Forcepoint gateway Service and Update Database in Forcepoint.
Schedule Chron Jobs and Check Log’s.
Sevone Application Support
Vodafone Idea - Pune (May 2021- Sep 2023)
To create user in Sevone.
To reschedule devices from Config Backup Portal.
Able to do daily health checkup of SFTP /CPE as well as Apache and peer services by rc- status.
To execute the circles report’s scripts by Noh up utility.
Able to check PING and SNMP of Customer Premises Equipment.
Add Device on peer in Sevone.
Remote connect via SSH.
Transfer file to remote server or local machine via SCP.
Modify and changes in script by VI editor.
Set initial password for User.
Able to check Disk utilization by df utility.
To change Hostname of devices as per client requirement.
To check CPU and Memory utilization of CPE by htop. VMware administrator- Mumbai (1 Oct 2019 –April 2021)
To manage the infra related alerts.
Physical server's Induction.
To perform operational tasks.
To perform ESXI installation on server.
Configure Static IP address and storage configuration.
Server Hardening as per parameter and policy.
Configure SNTP from ILO 5.
Internal to Wipro
IT Support Engineer
SmartConnect Technologies ltd - Thane (Sep 2017 to 1st June 2019)
Daily Health checkup of application.
Raise change request ticket in the system.
Function as an administrator for applications that support.
Health Equity's infrastructure and business needs.
Perform UAT on the application as per the client requirement.
To monitoring the application and alerts to resolve issue. To address the interaction by using SQL database queries.
Create a Bash Script to load interaction file on Linux Server by using vi editor command.
Address the file using locate Command from Directory and execute the script.
To fetch file from Red Hat Linux Server on local Machine by SFTP Protocol. Declaration:
I hope above qualification suit’s your organization for present vacancy in your concern. Thank You for considering my application.
Place: Thane
Bhushan Ananda Patil
Contact this candidate