Dawn Falk *** Elmhurst Street
Wood Dale, IL *****
*********@*****.***
EXPERIENCE
Over 30 Years in the Freight Forwarding Industry
At companies including, but not limited to:
ClearFreight, Wood Dale, IL
Universal Freight Systems, Bensenville, IL
FTS International, Inc.. Elk Grove Village, IL
Pro Service, Inc, Bensenville, IL
BDG International, Inc., Elgin, IL
SKILLS
Shipping Method Determination, based on size of shipments Air/Ocean Export Operations
Data Communications
Dangerous Goods Certification - Expires August 2026 TSA Certified
Confirming Rates/Routing via Air & Ocean to maximize the client's needs (Transit time versus rates)
Verifying shipment against documents received to maintain accuracy.
Maintaining open communications with customers and overseas partners to update all parties on orders, shipment details, and transit changes.
Following SOPs for all customer account actions and data management to keep consistant service levels.
Carrying out day-to-day duties accurately and efficiently. Denonstrates respect, friendliness and willingness to assist with clients, agent & co-workers whenever needed,
EDUCATION
Steinmetz High School
September 1976 - June 1980
Regular Studies, Honor Roll
student
Cargowise Certified
Specialist
Handling Quotations,
Routing, Rating, Account
Billings.