n/a

Demia L. Boner

Mobile:501-***-****

**********@*****.***

OBJECTIVE

Motivated communications major seeking an entry-level position, I am hoping to improve my writing and interpersonal communication skills.

EDUCATION

Texas A&M University- Commerce

Commerce, Texas, Aug 2022-May 2026

Bachelors of Science in Communication Studies

Minor in Photography

GPA: 3.0 on a 4.0 scale

EXPERIENCE

Resident Assistant (RA)

Commerce, Texas, Aug 2023-May 2024

● Organized educational, social, and recreational events for residents

● Mediated conflicts and concerns between residents, promoting a safe environment

● Encourage open communication between residents and housing staff

● Attend semesterly training and in-services for professional development.

● Work with RA and professional staff to create building wide events

● Execute semester opening and closing tasks for proper building

● Performed administrative duties such as sitting two to four hour desk shifts,writing incident reports, and ensuring all departmental guidelines are met Cashier/Shift Leader

Commerce, Texas, Aug 2020-July 2023

● Led the closing shift team for store closing and preparation for the next shift.

● Led the opening shift team for store opening in preparation essentials for work day.

● Communicated with in-person customers to ensure their order is received correctly.

● Processed phone orders to ensure the order is completed and ready upon arrival.

● Handled customer complaints to ensure the customer was satisfied with their experience.

● De-escalated situations with dissatisfied customers to resolve with minimum backlash.

● Completed orders by cooking on the line and adhering to specific customer orders.

● Trained new employees to ensure they have tools for being an efficient team member.

● Set time and error goals for the shift and motivate the team to exceed the goals.

● Worked a flexible schedule by volunteering for open shifts essential during the pandemic. Desk Assistant (DA)

Commerce, Texas, Jan 2023-May 2024

● Delivered exceptional customer service by responding to request and concerns

● Monitored building security, verified IDs reporting any suspicious activity

● Performed administrative duties, including answering phone calls, maintenance requests, managing key checkouts, and completing summary logs, etc.

● Responded quickly to emergency situations following protocol calmly Student Photographer: Division of Student Affairs (DoSA) Commerce, Texas, Jan 2023-May 2024

● Captured photos to create positive representation of Division of Student Affairs (DoSA) events.

● Edited event photos to enhance the social media presence of the DoSA.

● Executed weekly marketing plan to focus on different elements of the DoSA.

● Coordinated calendar to ensure proper attendance to all DoSA events needing coverage.

● Provided feedback to modernize and increase social media presence of the DOSA. ACTIVITIES & SKILLS

● Member of the Lions Dance Team 2022-current

● Spring 2023 initiate of the Mu Zeta chapter of Sigma Gamma Rho Sorority, Imc

● Historian of the Mu Zeta chapter of Sigma Gamma Rho Sorority, Inc. 2023-2024

● A member of the Epsilon Chi chapter of Order of Omega (Greek Honor Society)

● Freelance photography 2021-current (Canon 2000d)

● Freelance beginner makeup artist 2022-current

● Proficient in Adobe Lightroom, and Premiere Pro

● Strong verbal and written communication abilities, includes public speaking

● Ability to think critically and problem solve in difficult situations

● Flexibility to adapt to new environments and challenges

● Volunteer, Highway Clean-up: Assisted in picking up trash along the highways in Commerce, Texas

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