Order Fulfillment Customer Service
Resume:
Jaden Piper
Dallas, TX *****
************@*****.***
Willing to relocate to: Richardson, TX - Garland, TX - Mesquite, TX Authorized to work in the US for any employer
Work Experience
Internet Shipping Manager
IMC Parts Authority-Dallas, TX
January 2023 to December 2024
• Monitor inventory levels to prevent delays in order fulfillment and resolve stock discrepancies
• Ensuring every order is packaged and shipped in a timely efficient manner
• Coordinate with warehouse staff to ensure accurate picking, packing, and shipping of auto parts orders
• Maintain a clean and organized shipping area for efficient workflow
• Track and analyze shipping metrics, including costs, delivery times, and error rates, to identify improvement opportunities
• Oversee the daily operations of internet order processing and shipping
• Train and supervise staff in internet order fulfillment procedures and best practices Stocker/Shipping & Receiving
IMC powered by Parts Authority-Dallas, TX
August 2022 to January 2023
• Fast pace
• Critical thinking
• Attention to detail
• Putting up auto parts on the shelves & shipping them Production Associate
Channell Commercial Corporation-Rockwall, TX
May 2022 to August 2022
I work in a non-climate control warehouse where I put these crates together using nuts and bolts to hold it together.
Host/Takeout
BJ'S Restaurant & Brewhouse-Mesquite, TX
November 2021 to May 2022
• Answered and monitored phone calls
• Booked and confirmed reservations
• Seated guests
• Accommodated and managed large parties
• Provided excellent customer service
• Assisted with bussing and arranging tables
• Trained new employees
Hostess/Server
IHOP-Mesquite, TX
August 2021 to October 2021
I greet and seat people in a nice, quick manner. Making sure the customer is comfortable and had everything they needed to have a good dining experience. Inventory Specialist
RGIS Inventory Specialists-Mesquite, TX
June 2021 to August 2021
I go to my assigned store, count every item/ticket in the store. Recount & retrace steps to be sure & making sure to not leave a mess behind. Moving at a quick & steady pace, paying attention so I can be 110% accurate on my data sheet.
Overnight Merchandiser/Stocker
Walmart-Terrell, TX
February 2021 to June 2021
My Responsibilities are removing products from the shelves, placing new items based on the updated planogram (POG). I also assemble and install fixtures, shelves, racks, and signage attach shelf tags, and make sure the products face the front and are in perfect order. Vendor
Advanced Call Center Technologies, LLC-Johnson City, TN October 2020 to January 2021
I investigated & planed to resolve issues to those whom reported fraud in their bank accounts. Delivery Driver/Customer Service
Papa John's-Mesquite, TX
May 2019 to September 2020
I deliver pizza as quickly as possible. I answer phone calls and take down customers orders quickly and nicely. I also label the pizza boxes, put the pizzas in the boxes and cut them. Also, I clean whichever part of the store i'm assigned to clean.
Unloader/Sorter
United Parcel Service (UPS)-Dallas, TX
July 2019 to March 2020
I work in a fast paced, hot environment. Working on a fixed timely schedule and being on my feet for 4-5 hours straight. I also may fill in for a supervisor or another unloaded or sorter if need be. I recently was promoted from unloaded to sorter. Working on becoming a supervisor at the moment. Nanny/Babysitter
Latrece Arnold-Forney, TX
October 2017 to October 2018
Babysat and help maintain and clean the facility.
Education
Networking & software
Richland College - Garland, TX
September 2019 to Present
High school diploma or GED in Mathematics
Dr. John D Horn High School - Mesquite, TX
August 2015 to May 2019
Skills
• Cash handling
• Merchandising
• Serving Experience
• Computer Networking
• Planograms
• Phone etiquette
• Driving
• Materials Handling
• Inventory control
• Computer literacy
• Microsoft Office (4 years+)
• Warehouse Distribution Experience
• Heavy lifting
• Computer Science
• Microsoft Outlook (4 years+)
• babysitting (2 years)
• Desktop support
• Restaurant experience
• Remodeling (1 year)
• Microsoft Powerpoint (4 years+)
• Order Fulfillment
• Microsoft Word (4 years+)
• Commercial Cleaning
• Warehouse Experience
• Computer science
• Troubleshooting
• Assembly
• Childcare
• Math
• Planograms
• Shipping & Receiving
• Nannying (3 years)
• Warehouse Management
• Load & unload
• Pallet Jack
• Technical Support
• Serving
• Retail sales
• Warehouse management
• Merchandising
• Restaurant experience
• Customer Service (3 years)
• Software troubleshooting
• Help Desk
• Stocking
• Customer service
• Microsoft Outlook
• Software troubleshooting
• Cash register
• Microsoft Excel (4 years+)
• Cash handling
• Basic Computer Skills (10+ years)
Certifications and Licenses
Food Handler Certification
TABC Certification
Driver's License
ServSafe
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