Information Technology It Support

Ali Huda

***********@*****.*** 914-***-**** Goldsboro, NC

WORK EXPERIENCE

Steve's Auto Repair and Sales September 2021 - Present Manager Goldsboro, NC

Advises customers on necessary service for routine auto maintenance

Identifies mechanical issues and recommends corrective services

Manages auto sales/repairs customer complaints and problems, follows up with customers to ensure satisfaction

Employs strong communication and interpersonal skills to build rapport when assisting potential customers with vehicle selection

Elevation Burger August 2020 – September 2021

Shift Leader Yonkers, NY

Ensured timely completion and delivery of all food orders

Maintained communication with all team members to create an excellent dining experience for customers

Conducted orientation, training and evaluation of crew members in all functional areas.

Handled minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints. June 2019 – September 2021

Grill Cook Yonkers, NY

Prepared and cooked food items on grill

Followed all food safety procedures and regulations

Ensured food was cooked to appropriate temperature and quality Andalusia School June 2018 – August 2018

Summer Camp Counselor Yonkers, NY

Supervised campers and ensured their safety, development, growth, skill achievement, and general well-being.

Planned, led, and implemented camp programs for children.

Organized and led various small and large group activities

Maintained positive relations with parents and other staff EDUCATION

Wayne Community College Spring 2025

Associates, IT Support and Services Goldsboro, NC

Diploma in Information Technology

Certificates in: Business Support, Productivity Apps, A+ Fundamentals, Hardware/Software Support and Repair, Database Support, Operating Systems Support, Windows Operating Systems, Information Technology Fundamentals

SKILLS & INTERESTS

Skills: Business Support, Productivity Apps, A+ Fundamentals, Hardware/Software Support and Repair, Database Support, Operating Systems Support, Windows Operating Systems, Information Technology Fundamentals, and Microsoft Office.

Interests: Information technology; foreign languages; auto mechanics; computers.

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