Customer Service A Team

Sashim Swar

**** ***** ***** ***** • Kingsville, Ontario N9Y 0G5 • Canada • 548-***-**** • ***********@*****.***

Education

**** ****** – 2023 April

Post Graduate in Agri-Business Management

LAMBTON COLLEGE, Sarnia, ON

2013 - 2017

Bachelors of Science in Forestry

DSB Campus, Nainital, Uttrakhand, India

Skills And Qualifications

Possess superb customer service skills.

Ability to multitask.

Excellent communication and relationship building skills.

Exceptional Management and organizational skills.

Willingness to work and learn.

Flexibility and Interpersonal skills.

Ability to work independently as well as in a team.

Ability to remain poised while handling difficult customer situations.

Goal oriented and ability to set goals and meet objectives.

Proficient in Microsoft excel, Microsoft word, PowerPoint, Outlook.

Experience

Greenhouse Supervisor Cottam, Ontario Canada

Klassen Greenhouse Farm Feb 2025 – April 2025

Supervise employees who plant, grow, and harvest crops in the greenhouse.

Check for pests, illness, and nutritional deficiencies in plants.

Put disease and pest control strategies into action.

Arrange and plan the tasks of planting, fertilizing, watering, and harvesting.

Manage and keep up greenhouse climate control systems, such as ventilation, heating, and cooling.

Employ, train, and oversee greenhouse employees by delegating responsibilities and keeping an eye on output.

Make sure all employees wear personal protective equipment as needed and adhere to safety procedures.

Obtain the required materials and supplies, like as pesticides, fertilizers, and seeds.

Keep abreast with the most recent methods for managing greenhouses and put best practices into action.

Verify that every activity complies with applicable laws and guidelines.

Keep an eye on and oversee greenhouse operations budgets.

To increase agricultural productivity and quality, conduct trials and experiments.

Greenhouse Supervisor/IPM Coordinator Chatham-Kent, Ontario Canada

Truly Green Farms May 2023 – Dec 2024

Oversee workers engaged in planting, cultivating, and harvesting crops in the greenhouse.

Inspect plants for disease, pests, and nutritional deficiencies.

Implement pest and disease control measures.

Plan and schedule planting, watering, fertilizing, and harvesting activities.

Operate and maintain greenhouse climate control systems, including heating, cooling, and ventilation.

Hire, train, and supervise greenhouse workers: Assign tasks and monitor performance.

Ensure all workers follow safety protocols and use personal protective equipment as required.

Keep detailed records of plant growth, environmental conditions, and production.

Requisition necessary supplies and materials, including seeds, fertilizers, and pest control products.

Stay updated on the latest greenhouse management techniques and implement best practices.

Ensure all activities comply with relevant regulations and standards.

Monitor and manage budgets for greenhouse operations.

Conduct experiments and trials to improve crop yield and quality.

Handle customer inquiries and visits, providing information about greenhouse operations and products.

Co-op- Grower Support / Crop Scout Chatham-Kent, Ontario Canada

Truly Green Farms January 2023 - April 2023

Taking and measuring water samples from each phase(EC, PH & drain)

Performing crop registration to identify plant growth statistics

Plan crop work as per goal and plant analysis.

Mixing Fertilizer and maintaining day stock tanks.

Daily monitoring and scouting of pest, disease, and plant health.

Supervision of IPM protocols of pest and disease management.

Compiling IPM and conventional reports for review.

Monitoring efficiencies of control measures used.

Verification of pest and disease infestation trends.

Maintaining up to date records.

Planning and organizing scout duties as required.

Look for and learn crop behavior, vegetative and generative growth, nutrient deficiencies.

Make observations and analysis from the crop regarding pruning, leafing, and picking to determine next strategies

Assist in other duties as required.

Overnight Store Associate Sarnia, Ontario Canada

Walmart Supercenter December 2021 - December 2022

Maintained visually appealing displays on the entire sales floor.

Stocked walls and tables as needed.

Assessed products for damage and freshness.

Created an ultimate customer experience.

Responsible for organizing the sales displays.

Utilized bar-code scanners to re-price merchandise and check inventory.

Located and prepared merchandise for customer pick up.

PANI/USAID Project Dhangadhi Nepal

Program Officer November 2020 – May 2021

Implemented program activities in field.

Program regarding Climate smart vegetable farming, Integrated Fish Farming, and training on sustainable farming.

Maintained records of the activities in database.

Prepared necessary financial documents for monthly audit.

Supported in Planning of Program activities.

Responsible for conducting activities within deadlines.

Coordinated with local, provincial, and state government for effective program implementation.

Presented final report to donor agencies and related stakeholders.

PAHAL/USAID Project Rolpa, Nepal

Natural Resource Management Officer January 2018 - January 2020

Support to develop Detail Implementation Plan (DIP) and ensure that activities are smoothly delivered as planned.

Coordinate with local government agencies, civil society organizations and LNGO (Local Non-Governmental Organizations0 partner as appropriate for effective delivery of the program

Preparing Financial Statements.

Support for the timely forecast of plan and budget of LNGO and disbursement of fund to the field for program implementation.

Coordinate the district team and their activities ensuring broad uniformity and close coordination in pursuit of the program objectives.

Train community on Scientific Agricultural practices with forest resources and its management.

Ensure public auditing is being implemented for each activities implemented.

Support to prepare progress and other reports as, necessary.

Volunteer Activities

Member

Helped in finding safe areas for earthquake victims in Nepal in 2015.

Fund raising for earthquake victims.

Participated in various plantations works conducted by the Department of Forestry & Environment Science, Kumaun University, Nainital, India (Managed by Uttarakhand Forest Department).

Attended various seminars and training on forestry research and extensions.

Actively participated in the seminar “Indian Mountain Initiative- Sustainable Mountain Development Summit” held during 21-22 may 2014 at Nainital.

Academic Research

Dissertation on topic "STRUCTURE OF SAL (Shorea robusta Gaertn.f.) AND IT’S REGENERATION STATUS IN INDIA AND NEPAL FOREST" conducted by the Department of Forestry & Environmental Science, Kumaun University, Nainital, Uttarakhand, India. (March,2017- June,2017)

Honors, Awards and Scholarships

2021F International Student Scholarship for Agri-Business Management

Interests

Hiking

Watching documentaries

Playing video Games

Listening Music

Cooking Food

Contact this candidate