Customer Service Quality Assurance

Savage MN, ***** ● 612-***-**** ● ***********@*****.***

Dynamic, bi-Lingual, people-driven professional with excellent skillset and Ready to make an immediate impact. Excellent time management skills with demonstrated ability to prioritize and handle multiple projects in a fast paced environment. Detail orientated with success implemented solutions to create optimal efficiency. Very strong interpersonal and communication skills with the ability to collaborate with diverse individuals. Professional leader.

SKILLS

●Training and Development

●Customer Service

●Pca work

●Safety and Quality Assurance

●Multi-tasking

●Efficient

●Cultural Diversity

●Bi-Lingual

●Organization and Time Management

Verbal and Written Communications

EDUCATION

Antioch high school 2004-2007

school education level - high school diploma

EXPERIENCE

transportation April 2024 - March 2025

101 transport [remote job]

•scheduling and planning delivers

•maintaining records

•customer service

•communicating

•route planning such as plan the most efficient routes with factors to consider like traffic,time and distant

HOME CARE February 2016 - March 2024

options residential, burnsville minnesota

•worked with clients that had mental defects,disability such as autism, bipolar disorder

•everyday assistance with daily tasks

•transported clients /outings

•Maintained a professional relationship with all the workers

•Submitted my health/daily progress notes at end of every shift

•medication administration

•housekeeping

Warehouse

January 2019- February 2020

Amazon msp 5

●Scan products

●Oranginze boxes

●Managing inventory

●Worked in a Fast paced environment

●Safety checks

Warehouse

July 2010- September 2013

Genco

●Shipping and receiving

●Quality assurance

●Scanning and organizing products

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