Technical Support It Security

ABDOUL AZIZ YANSANE

*********@*****.**

https://www.linkedin.com/in/abdoul-aziz-yansane-52809495/

Grand Falls, NB, Canada

Profile

I have a degree in network systems engineering and over 9 years' experience in various IT fields, including network administration, cloud computing, IT security/maintenance, and network infrastructure design and implementation.

I'm particularly interested in network and systems administration, where over the past few years I've acquired solid skills in the technologies essential to the job. Motivated, enthusiastic and ready to take on new challenges, I'm mainly committed to increasing my skills in a perpetual research and upgrading activity in order to perfect my knowledge and develop a certain technicality at the cutting edge of new information and communication technologies. SKILLS

• Computer Networks: LAN, ATM, Ethernet, WAN, TCP/IP, TCP, UDP, OSI, static routing, RIPV1/V2, EIGRP, OSPF, BGP, IS-IS, NAT/PAT, VLAN, STP, ACL, DHCP, DNS, FTP, SSH, PPP, frame Relay, MPLS

• Telecom Networks: SS7 signaling, intelligent networks, signal processing, PDH, SDH, WDM technologies

• Wireless/Mobile Networks: WLAN/WMAN, GSM, GPRS, EDGE, UMTS, HSDPA, HSUPA, LTE/LTE-A

• Network Security: VPN, IPS/IDS, IPsec, SSL/TLS, HTTPS, AAA, Firewall (Fortigate, Cisco), Cybersecurity

• Virtualization: VM WARE, HYPER V

• Operating System: Linux, Cent OS, FreeBSD, Mac, Windows

• Database: Oracle, Microsoft SQL Server

• Development: C/ C++, Java, Prolog, HTML, XML, Turbo Pascal

• Software: Office 365, Asterisk, Atoll, ARCGIS, MATLAB, MS Project, Packet Tracer, GNS3 WORK EXPERIENCE

IT Technician, Help Desk June 2023 – Today

Northern • Grand Falls, Canada

• Advise / Provide technical support to users (New Brunswick, Nova Scotia and Quebec);

• Administer Active Directory (Windows Server);

• Maintain the network;

• Manage network servers and applications;

• Manage e-mail accounts via Microsoft exchange portal;

• Manage users accounts in Microsoft Intune;

• Manage IP telephony via Microsoft Teams;

• Prepare/enroll devices (computer/phone) in Microsoft intra ID;

• Monitor/evaluate devices and applications across a unified organization with Microsoft Intune;

• Manage file server access via the Microsoft SharePoint portal Computer, Network and Security Technician Fev. 2023 – June 2023 Computech • Edmundston, Canada

• Provide level 1 and 2 technical support to customers via various channels (phone, chat and remotely via N-ABLE_MSP) for all incidents;

• Assist employees and customers with Windows, Office 365, Active Directory and printing issues;

• Provide on-site IT support to customers, including troubleshooting, problem resolution and technical support;

• Install, test and update hardware such as computers, servers, peripherals, software, routers and firewalls;

• Performs any other related IT tasks required by the organization;

• Manage new customer accounts in a professional manner, providing up-to-date technical information and system diagnostics;

• Ensure the maintenance, administration and security of the equipment;

• Work collaboratively with other technicians in investigating problems, identifying root cause, adjustments/corrections to resolve technical issues. Assist in the identification and implementation of proactive solutions.

IT Manager nov. 2016 – Dec. 2022

Health Focus Guinea - Conakry, Guinea

• Analyze user requirements, design and develop system architecture and specifications;

• Manage user access rights to shared files;

• Design, and integrate hardware into the communication network;

• Oversee, inspect and provide design support during manufacturing and implementation of computer and telecommunications equipment;

• Research, evaluate and integrate networks with data communication hardware and software;

• Manage the windows server and computer equipment;

• Install and configure SIP accounts for IP phones;

• Install and configure routing, switching and Wi-Fi solutions;

• Ensure the design, development and maintenance of computer applications;

• Ensure the monitoring and evaluation of projects Goautodial Technology Feb 2015 - Aug 2015

Yolys • Rabat, Morocco

• Installation and configuration of the Goautodial server;

• Creation of users and database;

• Register SIP accounts on IP phones

• Configuration of the call campaign;

• Securing the server

Computer Security with SOPHOS UTM May 2013 - July

Wise Com • Rabat, Morocco

• Protection of the servers against possible threats coming from internal and external sources;

• Control of personnel on the network;

• Bandwidth optimization;

• Real time monitoring;

• Centralized configuration;

• Security reports edition

REALIZATION OF PROJECTS

WIFI security project with PF Sense Apr. 2016 - Jul. 2016 SupMTI • Rabat, Morocco

• Installation and configuration of Windows server 2012 (Creation of user accounts)

• Installation and configuration of PF Fense;

• Setting up an access point;

• Create a certificate authority;

• Configuration of the Radius server for authentication Windows Server 2012 implementation project Feb. 2016 SupMIT • Rabat, Morocco

• Installation and configuration of Windows server 2012;

• Connecting client computers to the network;

• Creating and managing user accounts;

• Managing access to resources using groups;

• Setting up the active directory

Study project on LTE-A technology May 2014 - July 2014 SupMTI • Rabat, Morocco

• LTE, LTE-A generalities and characteristics;

• Methods used with LTE-A;

Mini project on the implementation of an Asterisk server (VoIP) March 2014 SupMTI • Rabat, Morocco

• Installation of the asterisk server;

• Modification of the apt sources;

• Installation of the ssh service;

• Installation of the dahdi module;

• Creation of SIP accounts;

• Installation of call routing

EDUCATION

Master's degree in Network and Telecommunication Systems Engineering Oct. 2014 - June 2016 School Sup MTI - Rabat, Morocco

Bachelor's degree in Computer Systems Engineering Oct. 2012 - June 2012 School Sup MTI - Rabat, Morocco

Computer Methods Applied to Business Management Oct. 2010 - June 2012 Kofi Annan University - Conakry, Guinea

CERTIFICATIONS

• Cisco Networking Academy (Network Fundamentals, Routing protocols and concepts, LAN Switching and wireless, Accessing the WAN, Security, Cybersecurity)

• CCNA

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