Web Developer Technical Support

Ryan Rosario

Kansas City, MO *******.******@*****.*** 816-***-****

PROFILE

Experienced Web Developer with a strong background in creating dynamic, mobile-responsive, and high-performance websites. Skilled in both front-end and back-end development, integrating third-party services, and optimizing website performance. Strong problem-solving abilities and a collaborative team player.

SKILLS

●Front-End: React.js, TypeScript, JavaScript, HTML, CSS, Redux, Context API

●Back-End: Node.js, Express.js, RESTful APIs, JWT Authentication

●Databases: PostgreSQL, MySQL, SQL

●Other: Debugging, Security Implementation, CMS Platforms, Third-Party API Integration

EDUCATION

Web Development using JavaScript Certification

University of Central Missouri 2025

Remote Work Certification

Workplaceless 2025

Modern React with Redux Certification

Udemy 2023

Bachelor of Science in Computer Engineering

ICCT Colleges 2007 - 2018

PROFESSIONAL EXPERIENCE

Technology Developer Officer

Zagana Inc. 2020 - 2023

●Developed and optimized the company’s eCommerce platform using React.js for improved scalability and performance.

●Designed and implemented multi-branch inventory and order management systems.

●Integrated multiple payment gateways (Paymongo, Atome) and third-party services (Facebook marketing tools, Grab Express, Geocoding ARCGIS).

●Enhanced website security to protect sensitive customer data and maintain system integrity.

●Collaborated with cross-functional teams to integrate new technologies and enhance website functionality.

Technical Support Representative (Level 2)

SITEL 2019 - 2020

●Provided technical support for internet, telephone, and Fiber TV services.

●Diagnosed and resolved network connectivity issues remotely.

●Assisted customers with troubleshooting and escalated technical concerns when necessary.

●Utilized remote desktop tools to provide hands-on technical assistance.

Data Encoder / Data Programmer Assistant

IPSOS 2013 - 2014

●Accurately transcribed, analyzed, and organized data for database management.

●Utilized Excel and SQL for data processing and manipulation.

●Maintained high accuracy in data entry and reporting under tight deadlines.

LANGUAGES

●English (Fluent)

●Filipino (Native)

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