Pharmacy Technician Certified
Resume:
angela joyner
Hookerton, NC *****
********************@*****.***
Authorized to work in the US for any employer
Work Experience
Certified Pharmacy Technician (CPhT)
CVS Health - Greenville, NC
November 2021 to Present
Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols. Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
Maintains records by recording and filing physicians' orders and prescriptions. Generates revenues by calculating, recording, and issuing charges. Ensures medication availability by delivering medications to patients and departments. Prepares reports by collecting and summarizing information. Pharmacy Billing Specialist
Neil Medical Group - Kinston, NC
September 2020 to February 2021
• Perform analytical work of denied claims
• Research insurance payer requirements
• Solving problems and finding innovative solutions
• Ability to prioritize multiple responsibilities
• Making and receiving calls with a professional demeanor
• Understanding reimbursement policies
• Comfort with technology
• Monitor reports to identify trends, concerns and/or areas of improvement
• Discuss findings with the potential of reporting up to management
• Performs other duties as required
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance.
• Bill claims, update pay status, review billing status for assigned bed count.
• Verify and correct facility census daily
• Count and key in medications returned by facility daily
• Contact companies for overrides or exception to get claim paid
• Contact facility staff when necessary concerning non covered medications Certified Pharmacy Technician
Harris Teeter - Wilmington, NC
September 2019 to July 2020
Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols. Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
Maintains records by recording and filing physicians' orders and prescriptions. Generates revenues by calculating, recording, and issuing charges. Ensures medication availability by delivering medications to patients and departments. Prepares reports by collecting and summarizing information. Certified Pharmacy Technician
Walgreens - High Point, NC
August 2018 to February 2019
Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols. Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
Maintains records by recording and filing physicians' orders and prescriptions. Generates revenues by calculating, recording, and issuing charges. Ensures medication availability by delivering medications to patients and departments. Prepares reports by collecting and summarizing information. Customer Service Associate
Walgreens - Snow Hill, NC
February 2018 to August 2018
Customer service associates have a variety of duties, the most important of which is assisting customers with any troubles or inquiries that they might have. Often, customer service associates help customers over the phone, but they may also deal with customers in person. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. They must be able to accurately read situations and address customer needs in a reliable and timely fashion. Often, customer service associates need to sit for long periods at a time, and they must be able to speak on the phone for long periods of time. Other duties required of customer service associates might include to word processing, data entry and other light office duties such as copying and filing. Customer service associates should possess a friendly upbeat personality, and they should be motivated, passionate, and love working with people.
Compounding/Infusion Tech
Healthwise Pharmacy - Greenville, NC
January 2016 to September 2017
Worked under supervision of Pharmacist. Communicatee well with both co-workers and pharmacist. Attended all
staff meetings on a regular basis. Followed policy and procedures set forth by company. Followed all the guidelines for being USP <797> compliant. Preformed air samples, surface samples, as well as, fingertip glove
testing every 6 months to ensure we were using proper aseptic technique. Made sure all filters in the flow hood
were checked and changed monthly. Kept daily records of temperature in refrigerators and clean room. Weighing raw powder for making capsules. Setting up and breaking down capsule machine. Knowledgeable in recording humidity in the compound lab. Involved in the PIP (performance improvement program)
in our lab. Used sterile technique to make IV drips and TPN's for home health patients. Prioritize orders to be
filled so they could be delivered to their locations in a timely manner. Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts. Prepared and submitted
claims to insurance companies for payment. Compiled customer demographic, allergy and medical history
background. Created new customer profiles and updated changes such as demographics, allergies and new
medications in pharmacy computer systems.Received and verified incoming drug inventories and reported
discrepancies to lead pharmacist. Efficiently processed cash register transactions for new and refilled prescription
orders.
IV Additive Tech-Cpht
Vidant Medical Center - Greenville, NC
December 2008 to November 2015
Responsibilities
Performs routine pharmacy technician duties and responsibilities: Routes orders or requests to the correct area for processing (i.e. IV. Additives, Chemotherapy, Manufacturing, etc.).Performs daily cart update and delivery. Prepares individual doses of oral and injectable products. Compounds extemporaneous drug preparations according to approved manufacturing procedures. Restocks crash carts, emergency drug supplies and other medication kits and special boxes. Maintains the order and cleanliness of the pharmacy spaces. Checks the expiration dates and rotates drug inventories. Demonstrates an understanding of the knowledge and skills necessary to provide care appropriate to the age(s) of the patients served on the assigned unit. Orders stock for assigned areas through Dimensions 21. Operates all computers, facsimile machines and other equipment and electronic devices: Maintains the operational capability of the facsimile equipment, printers, and Pyxis Connect scanners. Performs daily functions related to Robot-RX automated cart fill system, including restock, running reports, updates, etc. Performs routine loading, unloading and refilling functions on the Pyxis Automated Dispensing System. Performs routine trouble shooting of the equipment. Processes prescriptions in the outpatient computer system and handles sales of these transactions. Processes charges and credits. Admits, transfers and discharges patients on the computer systems. Generates and prints standard reports. Processes stock orders. Issues and returns to inventory controlled substances: Processes Pyxis, floor stock and non-formulary orders for controlled substances using the C2Safe computer system. Processes controlled drug returns. Delivers controlled substances to nursing units. Manages inventory control, reordering and other record keeping for controlled substances.
Train and instruct new employees during their probationary period: Provides feedback to his/her supervisor. Assists new employees in completing and documenting the elements of the pharmacy technician orientation manual. Assist new employee during their probationary period. Supports the achievement of the goals and objectives of Pharmacy Department: Participates in continuing education programs specifically directed toward technician enrichment. Continually strives to build and maintain higher levels of competency in technician skills and responsibilities. Performs other duties as assigned. Participates on pharmacy staff committees. Prepare sterile products under the direction of a supervising pharmacist.
CPhT Pharmacy Technician
Best Value Drug - Farmville, NC
April 2002 to December 2008
Responsibilities
Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols. Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.
Maintains records by recording and filing physicians' orders and prescriptions. Generates revenues by calculating, recording, and issuing charges. Ensures medication availability by delivering medications to patients and departments. Prepares reports by collecting and summarizing information. Teller
BB&T - Farmville, NC
June 2000 to March 2002
Responsibilities
Process routine account transactions.
Open accounts, including savings and checking.
Help customers fill out deposit and withdrawal slips. Use adding machine.
Disburse money to customers.
Validate the deposit slip and stamp it by machine. Check for photo identification.
Education
High school or equivalent
High school diploma or GED
Skills
• Microsoft Office (10+ years)
• Prior Authorization
• Pharmacy Tech
• PTCB
• Aseptic Technique
• Laboratory Experience
• Compounding Medications
• Typing
• Medical Billing
• EMR Systems
• Hospital Experience
• HIPAA
• Pharmacy Technician Experience
• Medical Terminology
• Epic
• Medical Office Experience
• ICD-10
• Employee Orientation
• Medical Records
• Order Entry
• Anatomy Knowledge
• Insurance Verification
• Patient Care
• Data Entry
• ICD-9
• Phone Etiquette
• Medical coding
• Triage
• ICD Coding
• Accounting
• Computer Operation
• Medical Collection (2 years)
• Medicare
• Managed care
• Cash handling
• Microsoft Excel
• Customer service
• Microsoft Outlook
• Windows
• Clerical experience
• QuickBooks
• Microsoft Access
• Accounts receivable
• Front desk
• Animal care
• Accounts payable
• Google Suite
• Documentation review
• Infusion
• Transcription
• Banking
• Bookkeeping
• Customer service
• Patient monitoring
• Phone triage
• Computer skills
• Quality systems
Certifications and Licenses
CPhT
November 2005 to November 2021
National Pharmacy Technician Certification (PTCB)
November 2005 to November 2021
Pharmacy Technician License
Assessments
Written Communication — Completed
August 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed
Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work Style: Reliability — Familiar
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Familiar
Electronic Medical Records: Best Practices — Highly Proficient April 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient
Filing & Organization — Proficient
March 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Medical billing — Completed
February 2021
Understanding the procedures and forms used for medical billing Full results: Completed
Principles of accounting — Completed
February 2021
Preparing financial records according to federal policies Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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